Jekaterina Markina
Calgary,Canada
Summary
Proficient with Microsoft Office applications, including Excel, Word, and PowerPoint.
Detail-oriented, producing high-quality accurate results
Exceptional ability in time management and able handle multiple tasks.
Exceptional Customer Service orientated. Team Player.
Overview
7
7
years of professional experience
Work History
Project Management Assistant
Direct Restoration
Calgary, AB
08.2022 - Current
- Oversees emergency and rebuild projects to ensure quality projects and excellent service delivery.
- Liase with project managers and production team to support the accurate flow of job information and accuracy.
- Coordinate with trades, clients, vendors, and staff to ensure repair timelines are kept and the file is profitable by 40%.
- Responsible for opening new jobs, scheduling, creating paper and electronic folders and files, data entry and checking file package before a claim goes in for approval.
- Correspond with customers, collect work authorizations forms, collect deductible, or deposit payment, obtain product selections and collect signed certificates of completion.
- Enter job file information and date milestones in our project management software and online communication platforms.
- Upload and organize photographs and documents into the proper database.
- Adjuster and client communications, update job information and check key performance indicators using Xactimate, Email and PSA software applications.
- Request quotes from subtrades, issue Purchase Work Orders for sub-trades as requested.
- Invoicing completed jobs accurately in line with client protocol.
Administrative Assistant
Fothills Group - Heavy Duty
Calgary, AB
04.2023 - 08.2023
- Onboarded and Terminated employees
- Facilitated new hire onboarding by scheduling training initiatives, resolving issues, and processing paperwork.
- Strengthened traceability by developing organization systems for contracts, records, reports, and agendas.
- Organized conference room space and materials for internal and customer meetings, took notes, and distributed meeting minutes to support executive needs.
- Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled appointments, meetings, and events for management staff.
- Checked stock to determine inventory levels and maintained office supply products.
- Established best practices in workplace safety and environmental quality programs with corrective action plans.
- Investigated workplace accidents and injuries to determine root causes.
- Implemented procedures and practices for site employees to protect workers.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Shipping and Receiving Supervisor
ABI Mouldings
Calgary, AB
11.2018 - 04.2022
- Managed department priorities and provided leadership for on-time delivery production
- Organized training for production staff to achieve performance objectives with quality instruction.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Completed or assisted with difficult or skilled tasks.
HR Recruiter
Manpower Group
Plzen - Czech Republic
01.2017 - 11.2018
- Local and International Recruiting
- Advertised and promoted open positions using social media and digital marketing procedures.
- Strategically recruiting employees according to education and physical condition, fulfilling clients' requests.
- Clients request surveys regarding staff requirements, financial evaluation findings, career growth in the company and other benefits for employees. Searching for suitable candidates, job description presentation, financial evaluation, career growth, possible benefits and possible deduction from payment, arrange accommodation and transport.
- Arranging medical examinations and their update, coordination of the development program for employees in a given job. Concluding and terminating employment on behalf of the client with assigned staff.
- Long-term cooperation with clients and employees and within the framework of the need to solve the requirement or possible complaints between these entities.
Education
Associate of Commerce And Business Administration - Business Administration
Bridge Business College
Australia - Sydney2017
High School Diploma -
Hotel Management
Czech Republic06.2012
Skills
- Work Planning and Prioritization
- Staff Management
- Meeting Scheduling
- Documentation and Reporting
- Detail Oriented
- Budget Control
Timeline
Administrative Assistant
Fothills Group - Heavy Duty
04.2023 - 08.2023
Project Management Assistant
Direct Restoration
08.2022 - Current
Shipping and Receiving Supervisor
ABI Mouldings
11.2018 - 04.2022
HR Recruiter
Manpower Group
01.2017 - 11.2018
Associate of Commerce And Business Administration - Business Administration
Bridge Business College
High School Diploma -
Hotel Management
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