Summary
Overview
Work History
Education
Skills
Timeline
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JEIEL B. PANTOJA

Vancouver,BC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience

Work History

Cast Member

Cineplex Entertainment
06.2022 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Answered questions about store policies and addressed customer concerns
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Operated cash register to record transactions accurately and efficiently

Worship Leader/Coordinator

Fathers House Church
09.2021 - Current
  • Coordinated music and special vocals for worship services.
  • Recruited volunteers for choirs and worship teams.
  • Performed as versatile vocalist and instrumentalist to support inspirational worship services.
  • Led and inspired worship team members and guided team in following church processes, guidelines and mission.
  • Held worship team accountable for facilitating God-inspired worship and continually encouraged, equipped and empowered volunteers.
  • Managed the worship team schedule of 15+ volunteers for each Sunday

Assistant Manager

Cineplex Entertainment, Park Theatre
03.2019 - 09.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supported office needs including taking messages, scanning documents and routing business correspondence
  • Trained new employees on proper protocols and customer service standards.
  • Programmed weekly show time bookings and scheduling

Cast Leader/Treasurer

Cineplex Entertainment, International Village
09.2017 - 03.2019
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.

Cast Member

Cineplex Entertainment
09.2015 - 09.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.

Production Hand (Casual)

Datacore Mail Management
03.2013 - 08.2014
  • Worked well in team settings, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Diploma - Biblical Studies

Pacific Life Bible College
Surrey, BC
04.2024

High School Diploma -

David Thompson Secondary School
Vancouver, BC
06.2015

Skills

  • Worship Service Planning
  • Communication
  • Training and Development
  • Directing Team Members
  • Managing Multiple Priorities
  • Employee Scheduling
  • Equipment Preparation
  • Merchandise Stocking
  • Interpersonal Communication Skills
  • Time Management
  • Customer Service and Satisfaction
  • Quality Standards

Timeline

Cast Member

Cineplex Entertainment
06.2022 - Current

Worship Leader/Coordinator

Fathers House Church
09.2021 - Current

Assistant Manager

Cineplex Entertainment, Park Theatre
03.2019 - 09.2021

Cast Leader/Treasurer

Cineplex Entertainment, International Village
09.2017 - 03.2019

Cast Member

Cineplex Entertainment
09.2015 - 09.2017

Production Hand (Casual)

Datacore Mail Management
03.2013 - 08.2014

Diploma - Biblical Studies

Pacific Life Bible College

High School Diploma -

David Thompson Secondary School

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JEIEL B. PANTOJA