Overview
Work History
Education
Skills
Timeline
Generic

Jehuna Bakhshiyeva

Los Altos

Overview

5
5
years of professional experience

Work History

Operations Advisor

Tesla
09.2021 - Current
  • Initiate and lead innovative projects aimed at enhancing delivery mechanisms and sales processes, leading to measurable improvements in service delivery and revenue growth.
  • Develop and implement key operational strategies to enhance productivity and efficiency within the store.
  • Empower the Customer Experience team, equipping them with essential tools and knowledge to consistently meet and exceed performance targets.
  • Provide support to Tesla Advisors and management teams, ensuring they possess the necessary resources and training to excel in their roles.
  • Proactively identify and address process gaps, significantly boosting organizational effectiveness and maximizing performance outcomes.


Assistant Manager

Hertz
10.2019 - 09.2021
  • Led a diverse team, driving operational excellence and achieving notable improvements in customer satisfaction and employee engagement, resulting in a positive shift in workplace culture and safety standards.
  • Resolved customer service issues efficiently, enhancing customer relations and retention through proactive problem resolution and service excellence.
  • Spearheaded external sales meetings and promotional events, effectively increasing branch visibility and promoting corporate values.
  • Actively engaged in the professional development of staff through regular training, coaching, and mentoring, improving team capabilities and performance.
  • Conducted comprehensive performance reviews, identifying staff strengths and development opportunities, and held weekly meetings to maintain motivation and communication across the branch.


Education

MBA -

AZERBAIJAN STATE UNIVERSITY OF ECONOMICS
Baku
05.2019

Skills

  • HTML
  • CSS
  • JavaScript
  • Reactjs
  • Python
  • PyTorch

Timeline

Operations Advisor

Tesla
09.2021 - Current

Assistant Manager

Hertz
10.2019 - 09.2021

MBA -

AZERBAIJAN STATE UNIVERSITY OF ECONOMICS

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Jehuna Bakhshiyeva