Jehan Jreisat
Irvine,CA
Summary
Dynamic Lead Senior Loan Processor with extensive experience at Lenox Financial Services, adept at optimizing workflows and enhancing customer satisfaction. Proven track record in managing high-volume pipelines and reducing processing times through strong attention to detail and clear communication. Skilled in Conv/Non-QM/FHA/VA loans, contributing to team success and compliance.
Overview
22
22
years of professional experience
Work History
Lead Senior Loan Processor
Lenox Financial Services
12.2014 - 02.2024
- Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
- Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
- Assisted in training junior loan processors, resulting in increased productivity across the team.
- Provided quick turnaround times to maintain fast-past schedule.
- Reduced loan processing time by developing and employing standardized documentation procedures.
Senior Loan Processor
Network Capital Funding
04.2012 - 11.2014
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Coordinated seamlessly with sales teams to ensure proper alignment of expectations and timelines between clients and internal departments.
- Expedited funding process by closely collaborating with closing agents to resolve any outstanding issues promptly.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Handled any conditions sent from underwriting departments.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Coordinated closing process with attorneys, title companies, and government clerks.
Lead Senior Loan Processor
Amtec
05.2002 - 04.2012
- Collaborated with underwriting team to ensure accurate risk assessment and appropriate loan approvals.
- Consistently met or exceeded monthly performance metrics, contributing to overall team success in achieving departmental goals.
- Maintained compliance with federal regulations by meticulously reviewing all loan documents, ensuring accuracy, and completeness.
- Contributed to company growth by successfully managing an expanding portfolio of diverse loans.
- Set up and completed loan submission packages.
- Utilized loan origination software to process and track loan applications.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
Education
Bachelor of Science -
UIC
Chicago, ILSkills
- Loan processing proficiency
- Extensive experience in Conv/Non-Qm/FHA/VA loans
- Experienced in Encompass/Point/Lending QB
- Optimized workflow
- Strong attention to detail
- Clear communication
Languages
Arabic
Native or Bilingual
Timeline
Lead Senior Loan Processor
Lenox Financial Services
12.2014 - 02.2024
Senior Loan Processor
Network Capital Funding
04.2012 - 11.2014
Lead Senior Loan Processor
Amtec
05.2002 - 04.2012
Bachelor of Science -
UIC
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