Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jeffrine Drzewiecka

Port Moody,BC

Summary

Enthusiastic and dedicated server with experience in fast-paced dining environments. Proven ability to deliver exceptional customer service, manage multiple tasks efficiently, and work collaboratively with team members. Skilled in taking orders, serving food and beverages and ensuring a positive dining experience for guests. Committed to maintaining high standard of cleanliness and organization while adapting to the dynamic needs of the restaurant.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

The Boathouse Restaurant
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, take payments and handle complimentary items.
  • Collaborated with team members such as kitchen and bar to deliver a seamless dining experience.
  • Ensured accuracy in orders and maintaining high service standards.
  • Able to interact positively with customers and address their needs through clear and effective communication.
  • Obtained experienced in high-volume service, serving large private parties such as weddings, retirements and birthdays seamlessly.

Hostess

The Boathouse Restaurant
09.2022 - Current
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and taking reservations.
  • Answered customer questions about hours, seating, and menu information.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Greeted customers warmly upon arrival and provided a friendly presence throughout dining experience.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Barista

Starbucks
05.2023 - 04.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly attitude, focused on customer connections and beverage accuracy.
  • Maintained regular and consistent attendance and punctuality.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Fostered a loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues during peak rush.
  • Obtained cash handling skills ensuring that all cash was managed accurately and securely.

Barista Trainer

Starbucks
10.2023 - 04.2024
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught baristas about different coffee beans, brewing methods, and equipment.
  • Ensured all baristas adhere to quality standards and company policies.
  • Monitored barista performance and provided feedback and coaching.
  • Maintained training records and documentation.
  • Supported baristas during peak hours and busy periods.
  • Promoted a positive and inclusive work environment through strong leadership.

Education

High School Diploma -

Heritage Woods Secondary School
Port Moody, BC
06.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Problem solving
  • Adaptability
  • Communication
  • Teamwork

Certification

Food Safe Certified.

Serving it right Certified.


References

Upon request.

Timeline

Server

The Boathouse Restaurant
05.2024 - Current

Barista Trainer

Starbucks
10.2023 - 04.2024

Barista

Starbucks
05.2023 - 04.2024

Hostess

The Boathouse Restaurant
09.2022 - Current

High School Diploma -

Heritage Woods Secondary School

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Jeffrine Drzewiecka