Jeffrille Arzadon
Edmonton,Canada
Summary
Offering compassionate and attentive approach with a solid understanding of psychological principles, eager to learn and grow within a supportive environment. Strong communication and interpersonal skills honed through years of customer service experience, complemented by proven abilities in team leadership and crisis management. Committed to leveraging these strengths to foster positive relationships and contribute effectively to team dynamics. Prepared to embrace new challenges that promote personal and professional development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
BOH Line Cook
Earle Kitchen + Bar
10.2024 - Current
- Managed inventory of ingredients, ensuring freshness and minimizing waste through proper storage techniques.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared ingredients efficiently for daily menu items, ensuring freshness and quality standards.
Line Cook / Prep Cook
Cineplex Cinemas North Edmonton
09.2018 - 08.2025
- Prepared high-quality dishes in accordance with menu specifications and food safety standards.
- Collaborated with kitchen staff to streamline food preparation processes and enhance efficiency.
- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction and loyalty.
- Managed high-volume call queues, ensuring timely responses to customer needs.
Crew Trainer
Delton Square McDonald’s
01.2015 - 03.2018
- Mentored new crew members to enhance customer service and operational efficiency
- Led team in maintaining high standards of food safety and cleanliness
- Streamlined workflow processes to improve efficiency during peak hours, reducing wait times for guests.
- Resolved guest complaints promptly, employing problem-solving skills to turn challenges into positive experiences.
- Assisted in developing promotional events that increased foot traffic and enhanced overall guest engagement.
Education
Bachelor of Science - Major in Psychology, Minor in Biological Sciences
Grant MacEwan University
Edmonton, AB05.2025
Centre High Campus
Edmonton, AB09.2017
High School Diploma -
Archbishop O’Leary Catholic High School
Edmonton, AB06.2016
Skills
- Determined
- Skilled in cooperative teamwork
- Data entry Experience in Microsoft Office such as PowerPoint, Word, and Excel
- Fast learner with a positive attitude
- Willing to work in a challenging, dynamic, and schedule-shifting environment
- Demonstrated organization skills
- Reliable and punctual
- Problem resolution
- Customer service
- Social skills development
- Patience and empathy
Certification
- Standard First Aid & CPR/AED level HCP
- Food Safety Certificate
Timeline
BOH Line Cook
Earle Kitchen + Bar
10.2024 - Current
Line Cook / Prep Cook
Cineplex Cinemas North Edmonton
09.2018 - 08.2025
Crew Trainer
Delton Square McDonald’s
01.2015 - 03.2018
Bachelor of Science - Major in Psychology, Minor in Biological Sciences
Grant MacEwan University
Centre High Campus
High School Diploma -
Archbishop O’Leary Catholic High School
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