Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Print Shop Manager/Owner
JAV PRINTING SERVICES
06.2023 - Current
Launched and managed a small printing business, handling all operations and driving growth
Developed and executed a comprehensive business plan, identifying target markets, competitive positioning, and pricing strategies
Managed vendor relationships, negotiating favorable terms and ensuring timely delivery of supplies and materials.
Built and managed a customer base through targeted marketing efforts, including manual advertising, social media, and networking events
Maintained accurate financial records, including budgeting, invoicing, and expense tracking, to ensure profitability and financial stability
Implemented efficient workflows and optimized production processes to maximize productivity and minimize waste
Maintained a strong focus on quality control, consistently delivering print products that met or exceeded customer expectations
Implemented and enforced safety protocols and best practices to ensure a safe working environment.
Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
Condo Property Manager (Personal Unit)
BURGUNDY TRANSPACIFIC PLACE
02.2022 - Current
Managed all aspects of condominium operations using a special power of attorney on behalf of the owner
Developed and implemented effective property management strategies, including financial planning, maintenance schedules, and resident communication
Handled tenant relations, lease agreements, rent collection, and conflict resolution on behalf of the property owner
Oversaw property maintenance, safety compliance, and contractor/vendor management
Cultivated positive relationships with residents, addressing concerns promptly and providing exceptional customer service
Prepared and managed budgets, including tracking expenses and providing financial reports to the property owner.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Cleaning & Sanitation Manager
OMAKASE LIFESTYLE INCORPORATED
05.2021 - 01.2022
Handled service processing, scheduling, and client management for a cleaning service company, ensuring timely and efficient delivery of services
Redesigned the operation's workflow system, resulting in a 75% increase in administrative efficiency and streamlined processes
Accomplished multiple tasks within established timeframes.
Supported general accounting functions, including documentation of invoices, cash flow management, and preparation of expense reports and payment memos using Excel
Executed systematic inventory and supply chain management, ensuring optimal stock levels and minimizing downtime
Successfully reduced machine acquisition costs by 70% through the qualification of new and quality standard cleaning machines
Implemented a simplified payroll system for on-call staff, increasing calculation efficiency by 50%
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
Managed customer relations and effectively resolved complaints with patience, courtesy, and timely solutions
Collaborated with sales and marketing teams to achieve a quarterly target of acquiring 10 new clients, contributing to revenue growth.
Onboarded new employees with training and new hire documentation.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Hotel Supervisor
CANDEO HOTELS NARA KASHIHARA
03.2018 - 06.2020
Led and managed the hotel operations department responsible for overseeing all cleaning and domestic services
Trained and supervised a team of housekeeping personnel, ensuring adherence to high standards of cleanliness and efficiency
Assigned work duties and conducted regular inspections to ensure compliance with prescribed cleanliness standards
Provided exceptional service and assistance to guests upon check-in.
Resolved customer complaints related to housekeeping services and equipment, implementing corrective actions as necessary
Implemented a comprehensive cleaning machine maintenance program, resulting in an improvement of machine lifespan by nearly 30%
Developed and implemented a preventive maintenance schedule for all cleaning machines, ensuring regular inspections, cleaning, and lubrication
Introduced a new cleaning procedure and materials that significantly improved the wastage of hotel towels by approximately 5 average towels per month, resulting in cost savings and improved sustainability
Prepared detailed reports, presentations, and data analysis, maintaining accurate files, records, and correspondence for meetings and personnel work performance
Conducted monthly stock inventory, ensuring the availability of adequate supplies and reporting any discrepancies.
Monitored and evaluated performance of personnel to confirm compliance with standards.
Process Engineer/ Senior Supervisor
WESTERN DIGITAL, FORMERLY KNOWN AS HGST PHILIPPINES CORP
03.2011 - 06.2017
Supervised the cleaning process for magnetic sliders, ensuring adherence to process specifications and quality standards
Provided technical assistance to production team when issues arose.
Conducted root cause analysis to identify, prioritize and eliminate process losses.
Reduced downtime and increased production capacity with strong maintenance plans.
Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards.
Analyzed critical line data to make recommendations for improvement.
Supported allied engineering departments, including QA, customer relations, failure analysis, and Product Management's Product Readiness Review (PDR) team
Conducted machine buy-off procedures, ensuring compliance with process specifications and requirements.
Coordinated with counterparts in Japan (Odawara and Fujisawa) for process improvement initiatives and tool failure investigations
Documented feasibility and implementation of third-party projects for review and future reference.
Built inventory management systems for industrial facilities and reviewed existing systems to identify potential for optimization.