Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Jeffrey Vujovic

Niagara Falls

Summary

  • Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
  • Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
  • Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Server

Applebee's Bar And Grill
10.2017 - Current
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Answered customers' questions, recommended items, and recorded order information.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Bussed and reset tables to keep dining room and work areas clean.

Host/Restaurant Busser

Perkins Family Restaurant
09.2016 - 09.2017
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

High School Diploma -

Westlane Secondary School
Niagara Falls, ON
06.2020

Skills

  • Food and Beverage Upselling
  • Exceptional customer service
  • Guest Engagement
  • Food Safety Standards
  • Professional Appearance
  • Cool Under Pressure
  • Team Leadership
  • Conflict and Complaint Resolution

Accomplishments

  • Won MVP in my senior year of highschool for football
  • Won junior athlete of the year in Grade 10

Languages

English
Full Professional
French
Limited Working

References

Applebee's Grill + Bar

6546 Fallsview Blvd L2G3W2

(905) 356-6965


Timeline

Server

Applebee's Bar And Grill
10.2017 - Current

Host/Restaurant Busser

Perkins Family Restaurant
09.2016 - 09.2017

High School Diploma -

Westlane Secondary School

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Jeffrey Vujovic