Jeffrey Shepherd
Bakersfield
Summary
Dynamic System Administrator with a proven track record at Bakersfield Family Medical Center, excelling in infrastructure upgrades and new program installations. Adept at enhancing system reliability while fostering team collaboration. Recognized for implementing effective security measures and maintaining data integrity, ensuring optimal operational performance.
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
36
36
years of professional experience
Work History
System Administrator
Bakersfield Family Medical Center
05.2001 - Current
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Provisioned new software and hardware for use, following established security policies.
- Evaluated software products to determine compatibility with existing systems.
- Installed and configured network printers and other peripheral devices.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Planned and implemented upgrades to system hardware and software.
- Diagnosed and resolved hardware and software issues.
Grocery Clerk
Grocery Outlet Bargain Market
01.2001 - 12.2005
- Pleasantly greeted customers and provided prompt and courteous service.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Operated cash register to accurately process and record customer payments.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register to record transactions accurately and efficiently.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
Clerk
Volt Workforce Solutions
01.1998 - 05.2001
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
Manager
Pizza Hut
12.1989 - 01.1998
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
Education
Associate of Science - Business Administration
Cerro Coso Community College
Ridgecrest, CA12-1992
Skills
- Infrastructure upgrading
- New program installations
- Virtualization
- System upgrades
- Health code standards
- Shrinkage prevention
- Signage updating
- Product facing
- Crate breakdown
- Recycling trays and boxes
- Pallet jack operation
- Rotating products
Timeline
System Administrator
Bakersfield Family Medical Center
05.2001 - Current
Grocery Clerk
Grocery Outlet Bargain Market
01.2001 - 12.2005
Clerk
Volt Workforce Solutions
01.1998 - 05.2001
Manager
Pizza Hut
12.1989 - 01.1998
Associate of Science - Business Administration
Cerro Coso Community College