Jeffrey Sallies

EBT Coordinator
Acted as the CalFresh Authorized Representative for a residential drug and alcohol treatment facility serving 90+ clients.

• Managed all CalFresh cases for residents, including submitting applications, conducting phone interviews, and handling ongoing communication with county agencies.
• Oversaw monthly EBT card disbursements and maintained accurate accounting records using Excel.
• Completed and submitted SAR 7 forms and recertification documents to ensure continued eligibility and compliance.
• Notified county caseworkers promptly of resident departures or status changes, maintaining thorough documentation for each case.
• Ensured all paperwork, reports, and compliance requirements were up-to-date and filed appropriately.

Alumni Coordinator
Supported ongoing success and engagement of graduates from a year-long drug and alcohol treatment program.

• Maintained regular contact with program alumni to encourage continued sobriety, personal growth, and community involvement.
• Managed and updated a comprehensive alumni database, tracking completion status and contact information.
• Facilitated a post-graduation mentorship program by coordinating alumni mentors with current and recent graduates.
• Planned and executed three annual alumni events, overseeing all aspects including logistics, speakers, catering, promotion, and outreach.
• Served as a liaison between alumni and program leadership, fostering long-term relationships and support networks.

Resident Advisor
Provided individualized support and guidance to residents in a long-term drug and alcohol treatment program.

• Managed a caseload of 10–20 residents, conducting bi-monthly one-on-one sessions to assess progress in personal, academic, relational, and spiritual development.
• Offered biblically grounded counsel and encouragement tailored to each resident's recovery journey and life challenges.
• Maintained detailed documentation of resident progress and case notes to ensure continuity of care and compliance with program standards.
• Acted as a liaison and advocate for residents, coordinating medical and dental appointments, legal matters (e.g., court appearances), and behavioral accountability.
• Supported residents through a holistic approach, promoting long-term transformation and successful reintegration.

Teacher
Provided spiritual instruction and personal development teaching within a faith-based residential recovery program.

• Delivered chapel messages as part of a Friday preaching rotation, typically preaching once every two months to a large resident audience.
• Taught four classes weekly (8 hours total), covering subjects such as Biblical Exposition, Personal Relationships, The Local Church & Community, and Overcoming Temptations.
• Facilitated weekly “Growth Group” sessions with assigned residents, guiding discussions on spiritual growth, accountability, and recovery-related challenges.
• Created lesson plans and instructional materials tailored to the needs of individuals recovering from substance abuse, integrating biblical principles and practical life skills.
• Promoted a learning environment that supported personal transformation, critical thinking, and spiritual maturity.

Paving Laborer – Pike Industries
Seasonal position as part of a road construction crew focused on shoulder preparation and finish work.

• Worked as part of a rookie team responsible for building and finishing dirt shoulders alongside newly paved roads.
• Operated equipment such as sweepers and dirt rollers to compact and clean work areas.
• Performed manual labor including raking, leveling, and detailing dirt near driveways and curbs to ensure a clean and professional finish.
• Maintained safety standards and followed crew instructions in a fast-paced, physically demanding environment.
• Gained hands-on experience in roadwork, teamwork, and equipment handling.

Appointment Setter – JCS Enterprises (Contracted by Wyndham Resorts)
Engaged in outbound telemarketing to schedule qualified appointments for timeshare presentations.

• Contacted hot leads to present promotional vacation gift packages in exchange for attending a Wyndham Resorts timeshare tour.
• Delivered scripted pitches with professionalism and enthusiasm to maximize interest and appointment conversions.
• Scheduled appointments and recorded key details to ensure accuracy and follow-through.
• Earned commission based on successful tour attendance, consistently meeting or exceeding performance goals.
• Worked in the confirmation department to follow up with scheduled guests, verify details, and reduce no-show rates.
• Maintained excellent phone etiquette, compliance with telemarketing guidelines, and strong customer engagement.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Manual Laborer – Dow Industries
Assisted in day-to-day operations at a family-run sawmill and pallet production business.

• Organized and stacked freshly cut lumber from the sawmill, ensuring consistent sorting and efficient workflow.
• Helped construct wooden pallets using processed lumber, contributing to the production and fulfillment process.
• Operated the debarking machine to prepare logs for milling by removing bark and debris.
• Supported general sawmill operations through physical labor, equipment handling, and teamwork in a rugged outdoor environment.
• Gained hands-on experience in lumber processing, machinery use, and small-scale industrial production.