Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Reyes

Mississauga,ON

Summary

Goal-oriented Manager dedicated to meeting team performance objectives and achieving set targets. Offering 10+ years of extensive leadership experience in Luxury Retail. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.

Overview

7
7
years of professional experience

Work History

Team Manager

Gucci
08.2023 - Current
  • Drive Store sales and productivity through key KPI management (e.g., Store Sales, UPT, Conversion, Repurchase Rate, Productivity and Inventory management)
  • Analyze reports (sell-through and productivity) and work closely with Regional partners to strategically drive and grow business both inside and outside of the four walls
  • Build a network of people who have an impact on local and international luxury business in order to promote customer loyalty
  • Led employee relations through effective communication, coaching, training, and development.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Delivered regular team meetings for aligned work towards common goals.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Define targeted quantitative and qualitative goals and ensure they are achieved



Lead Client Advisor

Gucci
04.2021 - Current
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
  • Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business.
  • Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales.
  • Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;

Club Monaco

Fashion Stylist
11.2017 - 02.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Met and Exceeded Individual sales goal consistently.

Education

Diploma of Education - Human Resources Management And Services

Sheridan College
Mississauga, ON

Skills

  • Solution Developer
  • Considerate Thinker
  • Accountable Achiever
  • People Enabler
  • Continuous Learner
  • Talent Builder
  • Customer Focus
  • Motivational Abilities
  • Employee Scheduling
  • Influencing skills
  • KPI leader
  • SAP trained

Timeline

Team Manager

Gucci
08.2023 - Current

Lead Client Advisor

Gucci
04.2021 - Current

Club Monaco

Fashion Stylist
11.2017 - 02.2018

Diploma of Education - Human Resources Management And Services

Sheridan College

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Jeffrey Reyes