Jeffrey Phillips
Salt Lake City,UT
Summary
As a seasoned Property Management professional with over 14 years of comprehensive experience in a Regional Property Manager capacity within Salt Lake City, my philosophy in Property Management is characterized by steadfast dedication and a strategic focus on achieving and surpassing objectives with modesty. I am actively seeking engagement with an esteemed organization that prizes passion, dedication, and the pursuit of professional development. I am committed to contributing to a team that values continuous growth and offers opportunities for advancement within the property management industry.
Overview
16
16
years of professional experience
Work History
Regional Property Manager
Utah Non-Profit Housing
10.2022 - Current
- Facilitated preparation of budgets (monthly, quarterly, and annual) and worked with onsite Resident Managers to keep budgets aligned with goals.
- Establish and maintain professional relationships with vendors, while overseeing a team of 20 individuals,
- Team leadership by demonstration, fostering a professional and safe environment for employees to thrive in.
- Maximized rental income while minimizing expenses through effective planning and control, maintaining an occupancy rate of 98.5% and economic rate of 103% over several years.
- Negotiated vendor contracts and presented contracts to the Executive for approval.
- Approved time sheets and ensured hours indicated are correct, and vacation/sick time is reported correctly.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Implemented and enforced policies and procedures to maintain properties to the highest standards.
- Oversaw daily operations for 13 Properties in Utah.
Regional Property Manager
Western Region Non-Profit Housing Corp.
01.2016 - 10.2022
- Established and maintained professional relationships with all vendors.
- Lead a team of 10 individuals, maintaining weekly communications with the team and their respective sites.
- Approval of time sheets, ensure hours indicated are correct and vacation/ sick time is reported correctly.
- Oversight of all governing compliance, including inspections and any required governmental reporting.
- Overseeing financial performance of communities within the portfolio.
- Established clear expectations for completion of general and preventative maintenance, while monitoring progress for compliance.
Development
Western Region Non-Profit Housing
01.2013 - 01.2016
- Assisted in Tax Credit Application process, these applications required a thorough understanding of developments, including target population, operations, development budget, and design/real estate issues.
- Assisted with project pre‐development for new construction/ rehabilitation projects. This included arranging for site environmental testing, surveys, and traffic studies; facilitated selection of architects and engineers along with general contractors.
- Assisted with project finance closures and land purchases, including managing the process with the owner, lenders, public funders, seller, and the title company.
- Assisted in tracking of details, facilitating team calls, and ensured that all team members completed respective components of projects in order for them to move on to construction or renovation.
Property Manager
Utah Non-Profit Housing
01.2010 - 01.2012
- Represented the company in a professional manner.
- Calculated income determining rental rates of residents on an annual as well as daily basis.
- Delivered extraordinary customer service while communicating effectively with residents and walk-in prospects.
- Serve 'Pay or Quit' notices to residents delinquent in rent.
- Actively pursued collection of all outstanding rent balances.
- Report any suspected loss of community funds or property.
- Processed accounting payment of all utility and vendor invoices for two properties.
- Conducted all business activities in compliance with local, state, and federal laws.
- Ensured compliance with community policies and rental agreements at the time.
- Ensured that all practices are consistent with Fair Housing Laws.
Assistant Property Manager
Utah Non-Profit Housing Corporation
01.2008 - 01.2009
- Utilized proven sales techniques by offering and helping residents resolve maintenance issues.
- Coordinated apartment "make-ready" processes, leased apartments to prospective residents, and managed sales processes from start to finish with clients.
- Collected rent, secured bank deposits, processed apartment security deposits, and managed accurate application files.
- Responsible for monthly resident retention reports, advertising reports, along with marketing strategies.
Education
High School Diploma -
Skyline Highschool
Salt Lake City, UTProperty Management
Fair Housing Training
Salt Lake City, UTProperty Management
Good Landlord Training
Salt Lake City, UTSkills
- Adaptability
- Conflict Resolution
- Leadership and Teamwork
- Critical Thinking and Problem-solving
- Tenant Relations
- Staff Coordination
- Employee Motivation and Guidance
- Tenant screening
- Property Management
- Government Agency Document Preparation
- Business Planning
- Contract Negotiation
- Property Inspections
- Property Operations
- Staff Training and Development
- Critical Thinking
- Tenant and eviction laws
- Asset Management
Languages
English
Native or Bilingual
Timeline
Regional Property Manager
Utah Non-Profit Housing
10.2022 - Current
Regional Property Manager
Western Region Non-Profit Housing Corp.
01.2016 - 10.2022
Development
Western Region Non-Profit Housing
01.2013 - 01.2016
Property Manager
Utah Non-Profit Housing
01.2010 - 01.2012
Assistant Property Manager
Utah Non-Profit Housing Corporation
01.2008 - 01.2009
High School Diploma -
Skyline Highschool
Property Management
Fair Housing Training
Property Management
Good Landlord Training
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