Jeffrey Luu

Recent graduate with hands-on experience in both clinical and front-desk operations in a busy optometric setting. Proficient in pre-testing, patient education, and administrative support, with a strong focus on delivering empathetic, efficient care. Proven ability to enhance patient satisfaction and streamline clinic workflow. Eager to continue growing in a fast-paced, team-oriented clinical environment.

• Volunteer, ACME Physio, Markham, ON, 06/01/23, 08/31/23, Developed the ability to construct SOAP notes with the guidance of a healthcare professional during client appointments, Exceeded supervising expectations by volunteering to set up outreaches around the community to promote the clinic and educate young athletes on the importance of optimal biomechanics, Optimized the transition time between client appointments by preparing equipment and supplies prior to the arrival of the next client
• Job Shadow, Vaughan Family Eye Care, Vaughan, ON, 06/01/23, 08/31/23, Obtained firsthand clinical experience by observing patient appointments in an optometry setting, Attained effective communication skills by interacting with clients to determine the nature of their appointments