JEFFREY JAMES RONK JR
Torrance
Summary
Results-driven sales leader skilled in forging impactful partnerships with healthcare organizations. Increased client satisfaction levels through innovative service solutions and collaborative team efforts, driving significant improvements in team performance and operational efficiency.
Overview
19
19
years of professional experience
Work History
Physician Account Executive
Quest Diagnostics
Torrance
02.2022 - Current
- Developed strategic relationships with healthcare providers and organizations.
- Implemented solutions to improve client service and satisfaction levels.
- Collaborated with cross-functional teams to enhance product offerings and services.
- Delivered presentations on diagnostic services to key stakeholders and clients.
- Trained new team members on company protocols and client engagement strategies.
- Analyzed data related to customer trends and preferences in order to develop effective strategies for business development initiatives.
General Manager
Fitness International, LLC
04.2013 - 02.2022
- Responsible for sale of LA fitness memberships and its revenues and expenses including increasing personal training
- Developed program content and offerings to increase club utilization
- Management skills: involved in planning, decision making, new hire process, facilitating and process improvement; Mentorship and team evaluations.
- Delegation: manage work assignments, give authority to work independently, set expectations, and goals.
- Prioritized high level of concierge service standards at all club locations
- Responsible for membership retention and support
Marketing Associate
Sysco Food Service LA
06.2011 - 04.2013
- Managed over $25,000 a week in new and existing profit
- Performed over 40+ weekly cold calling for potential new business
- Built client rapport through on-site interactions and meetings
- High volume of phone calls, emails, and meetings
- Developed client exclusive marketing tactics for new business growth
- Effectively communicate with colleagues, vendors, and senior management
Agent
Farmers Insurance Group
07.2010 - 06.2011
- Coordinated weekly marketing meetings with sales team
- Sell a variety of insurance products to businesses and individuals
- Prospecting new client business through cold calling and emailing
- Answer any questions or concerns policy holders had for their claims
Management Assistant
Enterprise Rent-A-Car Company
Torrance
12.2007 - 07.2010
- Coordinated weekly external meetings to drive new business
- Branch Corporate Development representative: coordinated meetings with potential new corporate clients
- Developed monthly sales goals and plans
- Handled customer transactions efficiently
Education
BS - Business Administration, Marketing Advertising Emphasis
California State University | Dominguez Hills
05-2008
Skills
- Account management
- Sales expertise
- Customer engagement
- Customer retention
- Relationship building
- Cross-functional collaboration
- Supervision and training
Languages
- Spanish, Proficient | Full professional
- English, Native
Activities
- California State University Dominguez Hills NCAA Division II Golf Team
- Los Angeles Harbor College Baseball Team
Timeline
Physician Account Executive
Quest Diagnostics
02.2022 - Current
General Manager
Fitness International, LLC
04.2013 - 02.2022
Marketing Associate
Sysco Food Service LA
06.2011 - 04.2013
Agent
Farmers Insurance Group
07.2010 - 06.2011
Management Assistant
Enterprise Rent-A-Car Company
12.2007 - 07.2010
BS - Business Administration, Marketing Advertising Emphasis
California State University | Dominguez Hills