Jeffrey Hibbard
Wilton
Summary
Dynamic professional with extensive experience in territory management and market analysis. Proven ability to develop strategies that drive sales and enhance customer loyalty. Expertise in team collaboration and effective problem-solving to achieve business objectives.
Overview
14
14
years of professional experience
Work History
Territory Manager
Pape' Kenworth
Sacramento
01.2025 - Current
- Developed strategies to enhance sales in assigned territory.
- Collaborated with sales teams to craft strategic territory plans.
- Managed customer relationships, enhancing satisfaction and fostering repeat business.
- Built relationships with key customers to enhance collaboration. with key customers, vendors, and distributors to strengthen partnerships.
- Conducted market analysis, uncovering growth opportunities within territory.
- Monitored competitor activities to maintain competitive advantage.
- Prepared performance reports and presented findings to management.
- Maintained accurate records of sales activities, including orders and payments.
Real Estate Investor
J & N Property Group, LLC.
Wilton
01.2024 - 01.2025
- Specializing in residential and commercial fix and flip projects.
- Prioritized and organized tasks to meet service goals effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with team members to achieve project objectives and adhere to deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Proposed innovative ideas and solutions to improve team performance and achieve desired outcomes.
Territory Manager
Dobbs Peterbilt
Sacramento
08.2019 - 01.2024
- Consistently exceeded annual sales goals, earning recognition as 3-time Peterbilt top 100 sales performer for outstanding volume and customer satisfaction.
- Developed and implemented strategies to increase sales in assigned territory.
- Executed market analysis, uncovering growth opportunities within territory.
- Collaborated with sales teams to develop strategic territory plans.
- Collaborated with existing accounts to expand market share.
- Cultivated customer relationships, enhancing satisfaction and driving repeat business.
- Resolved customer issues promptly, maintaining positive service standards.
- Prepared reports on territory performance and presented findings to management.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Established relationships with key customers, vendors, and distributors in the area.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Participated in industry events to promote brand awareness and product offerings.
- Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
General Manager of Operations
TEC Equipment, Inc.
Lathrop
11.2012 - 08.2019
- Oversaw daily operations to ensure efficiency and adherence to company policies.
- Implemented operational strategies to enhance workflow and productivity.
- Managed supply chain logistics to optimize inventory levels and reduce costs.
- Coordinated cross-departmental teams to execute projects and improve processes.
- Analyzed performance metrics to identify areas for process enhancement and efficiency.
- Identified cost savings initiatives that could be implemented across all departments.
- Established vendor relationships to secure reliable materials and services.
- Negotiated contracts with vendors for goods or services needed by the organization.
- Monitored inventory levels and placed orders to maintain adequate supplies.
- Conducted regular meetings with department heads to review progress against goals and objectives.
- Provided strategic direction to staff members in order to maximize productivity.
- Developed training programs for staff to improve skills and operational knowledge.
- Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
- Resolved escalated customer service issues in a timely manner.
- Fostered a culture of safety by enforcing compliance with industry regulations and standards.
- Ensured compliance with safety guidelines by regularly inspecting work areas.
- Facilitated recruitment, hiring, and training efforts for new staff members according to organizational standards.
- Maintained up-to-date knowledge of relevant laws and regulations related to operations management.
- Collaborated with marketing team to develop promotional campaigns for products or services.
- Facilitated recruitment, hiring, and training efforts for new staff members. according to organizational standards.
- Expanded business operations with Wabash Trailer Franchise.
- Developed a Used Truck dealer in Lathrop.
Education
High School Diploma -
Elk Grove High School
Elk Grove, CA06-1981
Some College (No Degree) - General Studies
Cosumnes River College
Sacramento, CASkills
- Customer relationship management
- Sales strategy development
- Sales performance analysis
- Sales forecasting
- Sales strategy
- Market analysis
- Sales coaching
- Sales leadership
- Sales enablement strategies
- Sales pipeline management
- Lead generation techniques
- Product sales
- Territory management
- Cross-functional collaboration
- Team management
- Team leadership
- Project management
- Supply chain optimization
- Operations
- Data analysis
- Data interpretation
- Improvement planning
- Negotiation skills
- Client consultations
- Upselling strategies
- Sales demonstrations
- Product demonstrations
- Business development
- Revenue generation
- Territory marketing
- Opportunity identification
- Pipeline development
- Communication skills
- Effective communication
- Customer service excellence
- Problem solving
- Issue resolution
- Time management
- Goal setting
- Sales demonstrations
- Relationship building
- Brand promotion
- Marketing expertise
- Competitive analysis
- Competitive pricing strategy
- Sales presentation
- Sales team assessment
- Sales order processing
- Sales expertise
- Team development
- Business growth
- Lead prospecting
- Market research
- Sales expertise
- Account servicing
- Territory expansion
- Competitive pricing strategy
- Competitive analysis
Timeline
Territory Manager
Pape' Kenworth
01.2025 - Current
Real Estate Investor
J & N Property Group, LLC.
01.2024 - 01.2025
Territory Manager
Dobbs Peterbilt
08.2019 - 01.2024
General Manager of Operations
TEC Equipment, Inc.
11.2012 - 08.2019
High School Diploma -
Elk Grove High School
Some College (No Degree) - General Studies
Cosumnes River College