Jeff Freele
Calgary,Alberta
Summary
Hospitality professional with extensive experience in managing lodge operations and enhancing guest experiences. Known for fostering collaborative team environment and consistently achieving operational goals. Reliable, adaptable, and skilled in problem-solving and conflict resolution.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lodge Manager
ATHABASCA CATERING LIMITED
11.2016 - Current
- Hold full accountability for all food preparation and management for 230 executive rooms and an expansive dining area
- Orchestrate cross-functional efforts in the preparation of diverse Food and Beverage (F&B) offerings
- Train and mentor performance-driven wait room and kitchen staff
- Consistently exceed established Key Performance Indicator (KPI) metrics
- Designed and continuously modified menus; utilized current food trends and made adjustments according to dietary restrictions
- Sought out and identified opportunities to control food costs
General Manager
DOMCO FOOD SERVICES
10.2014 - 11.2016
- Oversaw and managed multiple efforts to provide F&B for 700 rooms, two dining areas, and a recreation room for this establishment that generated $12M annually
- Diversified expertise to develop menus, organize kitchen workflow, administer budgets, and provide food quality assurance
- Ordered food products; identified and sourced high-quality vendors to ensure premium quality
- Controlled costs wherever possible
- Established the kitchen food preparation work flow to optimize productivity and minimize time between meal order and delivery
- Trained and mentored novice chefs and kitchen personnel in industry and organizational best practices
Skills
- Menu development
- Maintenance coordination
- Guest relations management
- Reservation management
- Housekeeping supervision
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Teamwork and leadership
- Attention to detail
- Problem-solving abilities
Accomplishments
- Supervised team of 32 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved HR which led to retaining employee.
Distinctions
Cooking Competition Participant, CTV (Canada)
Languages
English
Full Professional
Certification
- CPR/AED/First Aid Certification – St.Johns Ambulance
- Serving it Right
- Class 5 Driver's License
- ServSafe Food Handler's Certification
- Red Seal Chef
- OHS 1 OHS 2
- Respectful Workplace
- Advanced Allergy Awareness
- Advanced Food Safe
- CSS cleaning Standard
Timeline
Lodge Manager
ATHABASCA CATERING LIMITED
11.2016 - Current
General Manager
DOMCO FOOD SERVICES
10.2014 - 11.2016
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