Jeffrey Cootauco
Palmerston,Ontario
Summary
To be a Dedicated Customer Service Representative committed to delivering top-tier care, ensuring ultimate customer satisfaction. Proven expertise in cultivating strong client relationships and effective communication. Proficient in general accounting and finance transactions, with a dedication to identifying customer needs and delivering optimal solutions. Exceptional time management and a deep understanding of the customer service industry.
Overview
9
9
years of professional experience
Work History
Colony ford Lincoln
- Hard Working
- Good Communication
- Multitasking Skills
service advisor
Listowel Chrysler Dodge Jeep Ram
Listowel
04.2021 - 06.2025
- Service advisor for 4 years at listowel
- I had 5 techs working under my supervision for 6 months with excellent team work
- Always on time
- At one point i was make over 75k parts and labor per month in up sales
- Hard Working
- Good Communication
- Multitasking Skills
service advisor
team chrysler
Mississauga
01.2016 - 03.2021
- Provided expert guidance and support as a service advisor for seven years in Mississauga.
- Demonstrated punctuality by consistently meeting deadlines.
- Demonstrated strong work ethic and dedication to tasks.
- Demonstrated effective communication skills to facilitate clear information exchange.
- Executed multiple tasks simultaneously to enhance operational efficiency.
Education
etobicoke IT tech
Humber College
No Degree -
Marion Academy
Skills
Managed service department functions for six months, ensuring efficient booking and money transfer processes without additional support
Specialized in technical assembly and detailing, contributing to overall product excellence over five years
Facilitated effective communication between clients and service teams, leveraging nearly 13 years of experience as a service advisor
Executed targeted upselling strategies resulting in monthly sales surpassing $140,000
Exhibited reliability and perseverance in completing projects and meeting deadlines effectively
Executed clear and concise communication methods to ensure information accuracy and understanding
Balanced diverse responsibilities effectively to support team objectives and project deadlines
Developed and maintained efficient time allocation practices to support project completion and team objectives
Oversaw team operations, ensuring alignment with organizational goals and fostering a positive work environment
Facilitated collaborative problem-solving sessions to develop innovative solutions for complex organizational challenges
Applied initiative and problem-solving expertise to identify and resolve challenges effectively
Utilized systematic approaches to organize resources and prioritize responsibilities effectively
Languages
English
Professional Working
Timeline
service advisor
Listowel Chrysler Dodge Jeep Ram
04.2021 - 06.2025
service advisor
team chrysler
01.2016 - 03.2021
Colony ford Lincoln
etobicoke IT tech
Humber College
No Degree -
Marion Academy