Jeffrey Coons
canmore,AB
Summary
Dynamic professional with a proven track record at the Homelessness Society of the Bow Valley, excelling in team leadership and conflict resolution. Skilled in occupational safety and fostering a client-centric approach, I effectively guided professional development while promoting a collaborative environment that enhanced team performance and operational efficiency.
Overview
13
13
years of professional experience
Work History
Team Lead Shelter Operator
Homelessness Society of the Bow Valley
12.2020 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Head of Security
Drake Pub
08.2012 - Current
- Coordinated with other departments within the organization to develop integrated approaches towards mitigating risks across multiple areas.
- Oversaw safety of guests, employees and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Diploma - Addictions And Community Services Worker
Reeves College
Calgary, AB09-2021
Skills
- Strong attention to detail
- Skilled in resolving conflicts
- Client-centric approach
- Guiding professional development
- Occupational safety
- Diversity awareness
- Effective task delegation
- Goal-oriented planning
- Team encouragement
- Effective decision-making
- Collaborative brainstorming sessions
Languages
English
Timeline
Team Lead Shelter Operator
Homelessness Society of the Bow Valley
12.2020 - Current
Head of Security
Drake Pub
08.2012 - Current
Diploma - Addictions And Community Services Worker
Reeves College
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