Jeffrey Coons
canmore,AB
Summary
Dynamic professional with a proven track record at the Homelessness Society of the Bow Valley, excelling in team leadership and conflict resolution. Skilled in occupational safety and fostering a client-centric approach, I effectively guided professional development while promoting a collaborative environment that enhanced team performance and operational efficiency.
Overview
13
13
years of professional experience
Work History
Team Lead Shelter Operator
Homelessness Society of the Bow Valley
Canmore, AB
12.2020 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Head of Security
Drake Pub
Canmore, AB
08.2012 - Current
- Coordinated with other departments within the organization to develop integrated approaches towards mitigating risks across multiple areas.
- Oversaw safety of guests, employees and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Diploma - Addictions And Community Services Worker
Reeves College
Calgary, AB09-2021
Skills
- Strong attention to detail
- Skilled in resolving conflicts
- Client-centric approach
- Guiding professional development
- Occupational safety
- Diversity awareness
- Effective task delegation
- Goal-oriented planning
- Team encouragement
- Effective decision-making
- Collaborative brainstorming sessions
Languages
English
Timeline
Team Lead Shelter Operator
Homelessness Society of the Bow Valley
12.2020 - Current
Head of Security
Drake Pub
08.2012 - Current
Diploma - Addictions And Community Services Worker
Reeves College