Jeffrey Carpenter
Rocklin
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
35
35
years of professional experience
1980
1980
years of post-secondary education
Work History
Salesperson
Buckles Smith Electric
Santa Clara
09.1984 - 01.2020
- Assisted customers with product selection and provided
- Collaborated with team members to meet store sales targets and objectives.
- Resolved customer inquiries and concerns promptly to enhance satisfaction.
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Collaborated with team members to develop effective sales plans.
- Processed transactions accurately using point-of-sale systems.
- Educated customers on new products and electrical solutions available.
Education
Associate of Applied Science - Electromechanical Engineering
Lansing Community College
Lansing, MI 09.1979 - 05.1981
Waverly High School
Lansing, MISkills
- Customer relationship management
- Product knowledge
- Sales forecasting
- Point-of-sale systems
- Strategic selling
- Effective communication
- Relationship building
- Sales demonstration
- Account management
- Prospecting clients
Timeline
Salesperson
Buckles Smith Electric
09.1984 - 01.2020
Associate of Applied Science - Electromechanical Engineering
Lansing Community College
09.1979 - 05.1981
Waverly High School
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