Open To Work
Jeffrey Boyter
Cambridge,ON
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals, across a variety of industries. Known for an inclusive collaborative approach and commitment to excellence, and constant improvement.
Overview
30
30
years of professional experience
Work History
Self Employed Drywall Installer
Standing Tall Acoustics
Kitchener, ON
02.2006 - Current
- Installed drywall sheets according to specifications, ensuring seamless finishes and structural integrity.
- Operated hand tools and power tools efficiently for precise cutting and shaping of drywall materials.
- Collaborated with team members to optimize installation workflows, enhancing overall project timelines.
- Trained junior installers on best practices for drywall handling and installation techniques.
- Inspected completed work for quality assurance, identifying areas for improvement and corrective action.
- Maintained inventory of materials and supplies, coordinating timely replenishment to meet project demands.
- Implemented safety protocols during installations, reducing risk of accidents on job sites.
- Completed installation of drywall sheets on commercial and residential properties.
- Installed drywall for residential and commercial projects with consistent attention to quality and safety.
- Finished and trimmed drywall with professional-level quality.
- Consistently received positive feedback from clients due to high-quality workmanship, attention to detail, and professionalism.
- Provided exceptional customer service through clear communication about project timelines, progress updates, and any potential issues encountered during the installation process.
- Ensured compliance with building codes and regulations by adhering to proper installation techniques.
- Read and interpreted schematics and blueprints to lay tiles and drywall in correct places.
Warming Center Attendant
PorchLight
Cambridge, ON
10.2025 - 12.2025
- Ensured safety and cleanliness within warming center environment.
- Assisted guests with inquiries and provided support during visits.
- Monitored facility operations to maintain optimal comfort for patrons.
- Organized and maintained supplies for efficient daily operations.
- Assisted in training new staff members on facility policies, procedures, safety protocols, maintaining high standards of performance across the team.
- Participated in staff meetings, contributing ideas for improving facility operations and guest experience.
Overnight Attendant
Urban Native Transitional Housing(K.W.U.N.W.P)
Waterloo, ON
06.2024 - 11.2024
- Implemented safety protocols, ensuring compliance with health and safety regulations
- Monitored facility security measures to protect assets and ensure guest safety overnight.
- Collaborated with management to improve operational efficiencies and streamline processes during overnight hours.
- Collaborated with team members to address resident needs and improve service delivery.
- Coordinated overnight operations to ensure seamless service delivery.
- Monitored resident activities to ensure safety and compliance with housing policies.
- Maintained accurate records of resident interactions and incident reports.
- Assisted residents in crisis management, providing emotional support and resources.
- Coordinated with social service agencies to facilitate resident access to essential services.
- Conducted regular inspections of facility to uphold cleanliness and safety standards.
- Maintained cleanliness of facility spaces by performing light housekeeping duties as required during overnight hours.
- Maintained neat, organized stockroom free of hazards.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Managed check-in and check-out process of items.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Removed all boxes, recycling, and related trash from office and common areas using building waste management systems.
Property Maintenance Technician
Torgan Group
Waterloo, ON
01.2019 - 04.2019
- Conducted routine inspections of properties to identify maintenance needs and ensure compliance with safety standards.
- Implemented preventative maintenance schedules to enhance property longevity and reduce emergency repairs.
- Developed efficient workflow processes that improved response times for service requests and tenant satisfaction.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Kept detailed records of completed work orders, time spent on tasks, materials used, and any follow-up actions required.
- Maintained exterior areas of properties including landscaping upkeep, snow removal during winter months, and general curb appeal enhancement.
- Managed inventory of tools, parts, and supplies to maintain efficient workflow without unnecessary delays or expenses.
- Positively engaged with customers and maintained professional appearance as company representative.
Winter Maintenance Worker
On Site Property Maintenance
Kitchener, ON
01.2018 - 02.2018
- Managed landscaping and groundskeeping efforts to enhance property aesthetics and upkeep.
- Assisted with snow removal efforts, ensuring roads were safe and accessible during winter months.
- Coordinated snow removal efforts during winter months, ensuring safe access for all facility users.
- Guaranteed prompt snow removal during winter months to ensure safe access for employees and visitors alike.
- Maintained smooth traffic flow with timely snow removal and ice control procedures.
Research Assistant
Healing of the Seven Generations
Kitchener, ON
01.2014 - 09.2014
- Developed and implemented cultural programs to enhance community engagement.
- Coordinated events that celebrated diverse cultural expressions and traditions.
- Collaborated with local artists and organizations to promote cultural initiatives.
- Negotiated contracts with performers, artists, and other service providers to secure high-quality talent for events.
- Developed educational materials to support cultural learning and appreciation among participants.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Collaborated with community members to develop and implement service initiatives.
- Managed volunteer programs focused on providing community services to underserved populations.
- Utilized grant writing skills to secure additional program funding.
Sales Associate
BFD Rona
Kitchener, ON
03.2013 - 11.2013
- Enhanced customer satisfaction through effective product knowledge and personalized assistance.
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Trained new sales associates on company policies, procedures, and best practices.
- Developed promotional displays to increase product visibility and drive sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Prioritized helping customers over completing other routine tasks in store.
Call Center Representative
Client Logic/Sitel
Greater Sudbury, ON
10.2006 - 03.2007
- Managed high-volume inbound calls, resolving customer inquiries efficiently.
- Provided product and service information to enhance customer satisfaction.
- Documented customer interactions accurately using CRM software.
- Collaborated with team members to streamline call handling processes.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained up-to-date knowledge of product and service changes.
Material Handler
BF Goodrich/Michelin
Kitchener, ON
09.2003 - 02.2006
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Maintained accurate inventory records using warehouse management systems for effective stock control.
- Monitored product quality during loading and unloading processes, ensuring compliance with company standards.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Supported production line with timely material supply, keeping operations running without interruptions.
- Streamlined warehouse operations by organizing inventory efficiently, leading to quicker retrieval times.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Masonry Laborer
E&R Schwartz Masonry
Kitchener, ON
09.2001 - 07.2004
- Operated masonry tools and equipment to complete construction projects efficiently.
- Mixed mortar and prepared materials for various masonry applications.
- Followed safety protocols to maintain a secure work environment.
- Assisted in the installation of brick, block, and stone structures.
- Streamlined workflow processes to enhance productivity on job sites.
- Optimized construction process efficiency through efficient transportation of necessary materials from storage areas to worksites using wheelbarrows or carts.
- Improved worksite safety by diligently maintaining clean work areas, removing debris, and organizing tools and materials.
- Completed initial site preparation and maintained neat work areas for duration of job.
- Removed excess mortar and finished joints for uniform surface.
- Set up and removed support structures such as folding ladders and scaffolding.
Shipping and Receiving Coordinator
BFD Rona
Kitchener, ON
03.2000 - 09.2001
- Coordinated inbound and outbound shipments, ensuring timely processing and compliance with company policies.
- Streamlined inventory management processes, improving accuracy in stock levels and reducing discrepancies.
- Oversaw documentation for shipping and receiving, maintaining organized records for regulatory compliance.
- Implemented efficiency improvements in material handling workflows to enhance operational effectiveness.
- Trained new team members on shipping procedures and safety protocols, fostering a culture of continuous learning.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Processed returns and updated accounts.
Process Operator
Backyard Products
Collingwood, ON
01.1996 - 09.1999
- Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
- Operated machinery to maintain efficient production flow and minimize downtime.
- Conducted routine inspections to ensure safety compliance and adhere to regulatory standards.
- Monitored equipment performance to identify and resolve operational issues promptly.
- Collaborated with team members to optimize processes and enhance overall productivity.
- Trained new operators on equipment usage, safety protocols, and best practices.
- Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
- Operated various types of machinery proficiently, adapting quickly to changing production requirements.
- Optimized product quality with consistent adherence to standard operating procedures and safety protocols.
- Conducted detailed documentation for all operational procedures, ensuring compliance with industry standards.
- Optimized waste management procedures, significantly reducing environmental impact.
- Achieved consistent production targets by meticulously managing raw material inputs and process conditions.
- Supported continuous improvement projects, applying lean manufacturing principles to enhance productivity.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Collaborated with other departments to optimize production workflows.
Education
No Degree - Microsoft Office User Specialist
Conestoga College Institute of Technology And Advanced Learning
Kitchener06-2001
High School Diploma -
Kitchener Waterloo Collegiate And Vocational School
Kitchener, ON02-1994
Skills
- Drywall installation
- Hand tool proficiency
- Measuring skills
- Power tool operation
- Worksite safety
- Scaffolding setup
- Material estimation
- OSHA compliance
- Fall protection
- Blueprint interpretation
- Insulation installation
- Project coordination
Languages
English
Professional Working
French
Elementary
Interests
- Camping
- Hiking
- Outdoor Recreation
- Photography
- Music
- Acting and Theater
- Volunteer Work
Timeline
Warming Center Attendant
PorchLight
10.2025 - 12.2025
Overnight Attendant
Urban Native Transitional Housing(K.W.U.N.W.P)
06.2024 - 11.2024
Property Maintenance Technician
Torgan Group
01.2019 - 04.2019
Winter Maintenance Worker
On Site Property Maintenance
01.2018 - 02.2018
Research Assistant
Healing of the Seven Generations
01.2014 - 09.2014
Sales Associate
BFD Rona
03.2013 - 11.2013
Call Center Representative
Client Logic/Sitel
10.2006 - 03.2007
Self Employed Drywall Installer
Standing Tall Acoustics
02.2006 - Current
Material Handler
BF Goodrich/Michelin
09.2003 - 02.2006
Masonry Laborer
E&R Schwartz Masonry
09.2001 - 07.2004
Shipping and Receiving Coordinator
BFD Rona
03.2000 - 09.2001
Process Operator
Backyard Products
01.1996 - 09.1999
No Degree - Microsoft Office User Specialist
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Kitchener Waterloo Collegiate And Vocational School