Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeffrey Boudreau

Greater Sudbury

Summary

Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.

Overview

14
14
years of professional experience

Work History

Data Entry Clerk

Canada Revenue Agency
02.2024 - Current
  • SP2 - Error Inspection
  • Access taxpayer T1 and use government resources to verify and correct any issues made by the taxpayer.
  • Completed data entry tasks with accuracy and efficiency.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.

Retail Sales Associate/ Warehouse Associate

Best Buy
11.2023 - 02.2024
  • Used my previous work experience to build on what was learned before and continued my growth and ability to excel in product knowledge and assisting customers.
  • Hybrid Retail Associate - (Nov - Dec)
  • Warehouse Associate - (Dec - Feb)
  • Accept truck of product. Break down the skid and move the product to the sales floor.
  • Accepting/Contacting and making sure customers get their products they had ordered online.
  • Packaging products and shipping products ordered online for customers.
  • Stock Count
  • Pricing
  • Cleaning and organizing sales floor as per directions given by head office.
  • Geek Squad - (Dec - Feb)
  • Going to customers houses with associate to deliver, mount and set up their Home Theatre purchases. Items consist of Televisions, Audio Systems, Television Mounts.
  • Provides services that were paid for in store such as Calibrations (adjusting Television quality through computer applications to provide peak performance)

Data Entry Clerk

Canada Revenue Agency
02.2021 - 11.2022
  • SP2 - Error Inspection , Feb - July
  • Access taxpayer T1 and use government resources to verify and correct any issues made by the taxpayer.
  • SP4 - Information Protection Services, July - Aug
  • Access taxpayer information and use taxpayer submitted documents to verify that information is correct and up to date.
  • SP1 - T1SS Control, Aug - Dec
  • Conduct multiple "housekeeping" tasks including organizing mail, photo copying documents and prepping mail to be sent out to taxpayers.
  • SP4 - Underused Housing Taxes, Dec - Nov
  • Assisting international taxpayers apply and fill out forms for the new underused housing tax recently put into affect for taxpayers who live outside the country but own property within the country.
  • Assisted customers over the phone with troubleshooting errors they experience while filling online through the website.
  • Computer resources used consist of Microsoft Office, Word, Excel, Powerpoint, Teams.

Retail Sales Associate

Best Buy
09.2018 - 02.2021
  • Using my ability to learn on the fly and provide the best customer service experience possible by listening to their wants and needs and in terms of the product they are looking for and helping them find the perfect product for them based on the information given by the customer.
  • During my 3-year tenure, I have gained product knowledge, as well as being cross trained in the following departments:
  • Home Theatre (3 years) - TVs, Audio Systems, Accessories
  • Computers (3 years) - Desktop Computers, Laptops, Troubleshooting, Accessories
  • Appliances (6 months) - Selling Appliances and Accessories based on customers needs.

Front End Supervisor/Cashier/ Stock

Neil's Your Independent Grocer
09.2011 - 09.2018
  • Supervisor/Customer Service (1 year)
  • Assisted customers bringing their groceries to their cars
  • Cashier - Assisted customers with checking out their groceries and provide the best service possible.
  • Front End Supervisor (4 year) - Assisted the manager of the cashiers to provide customers with the best experience and to create a safe and fun work environment for the employees in the front end - 4 years
  • Customer Service/Lottery Desk (4 years) - Assist customers with any issues or inquiries regarding the products we sold, their experience with us, or any other kind of issues they may have regarding the business. Part of this job also entailed selling lottery tickets as well
  • Received the truck of products and put them out on the floor (6 months)

Education

College diploma - Police Foundations

Cambrian College
Sudbury, ON
06.2020

Skills

  • Data Input (3 years)
  • Sales (10 years)
  • Computer Software (Microsoft Office, Word, Excel, Powerpoint) (4 years)
  • Pricing (3 years)
  • Customer service (10 years)
  • Merchandising (1 year)

Languages

French
Limited Working
English
Full Professional

Timeline

Data Entry Clerk

Canada Revenue Agency
02.2024 - Current

Retail Sales Associate/ Warehouse Associate

Best Buy
11.2023 - 02.2024

Data Entry Clerk

Canada Revenue Agency
02.2021 - 11.2022

Retail Sales Associate

Best Buy
09.2018 - 02.2021

Front End Supervisor/Cashier/ Stock

Neil's Your Independent Grocer
09.2011 - 09.2018

College diploma - Police Foundations

Cambrian College

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Jeffrey Boudreau