Having spent the past twenty years in customer service, starting with part-time work in a cafe during university, then full-time employment as a bookseller and cinema worker, I am comfortable with both day to day tasks and with "bigger picture" thinking. Experienced in communicating successfully with colleagues and customers alike, I am a flexible problem solver, well-organized, and dedicated to my craft. Having recently relocated to my hometown, I am enthusiastic about joining a dynamic new industry.