JEFFREY ALONSO
San Francisco
Summary
Dynamic product leader and parking operations expert with over four years of experience in high-volume parking environments and more than three years of expertise in developing innovative SaaS products from customer discovery to launch and iteration.
Overview
3
3
years of professional experience
Work History
Founder & Product Lead (Part-Time)
AltarFlow
11.2025 - Current
- Owning product strategy roadmap customer discovery UX development launch and go-to-market execution for live multi-tenant SaaS platform.
- Grew the platform to 15 organizations, including 10 paying customers; supported $183K+ in donations and $195K+ in financial transactions.
- Conduct customer interviews and translate operational pain points into product requirements, prioritized workflows, and iterative releases.
- Delivered donation processing, reporting, workflow automation, NFC payments, and third-party integrations; manage delivery in Linear and GitHub Projects.
- Bilingual SaaS financial operating system for churches and nonprofits
- Developed and executed strategic business plans to drive growth and innovation.
- Established partnerships with key stakeholders to enhance service offerings.
Senior Site Manager - Operations & Expansion
United SF Parking
02.2023 - Current
- Lead management operations across approximately 20 locations, 100+ employees, and more than 100,000 vehicle movements per month.
- Direct new-location launches, including site assessments, staffing plans, workflow design, SOPs, training, technology rollout, client coordination, and go-live execution.
- Improve garage profitability by reducing labor and operating costs, increasing revenue opportunities, and optimizing staffing, capacity, vehicle flow, and space utilization.
- Analyze vehicle volume, arrival and departure patterns, staffing requirements, claims, service performance, and customer feedback to guide decisions.
- Partner with property managers, HOAs, frontline teams, and technology vendors to implement scalable improvements and translate requirements into software requirements.
- Analyzed operational data to drive strategic decisions, improving overall efficiency of site operations.
Co-Founder & Product Lead
AnyValet
01.2024 - 01.2025
- Led product vision, customer discovery, roadmap, requirements, UX, testing, deployment, and iteration with parking operators and end users.
- Studied arrival, departure, booking, and vehicle-retrieval behavior to identify automation opportunities and improve daily garage workflows.
- Developed a predictive model that forecast likely vehicle departure times, enabling dynamic staging and helping clients reduce payroll costs by up to 30%.
- Launched ticketless intake, digital payments, reservations, scheduled vehicle delivery, authorized-user access, notifications, and multi-location management.
- Worked with co-founders, developers, managers, valet teams, and customers to prioritize releases by user impact, operational value, and technical feasibility.
- Parking and valet-management SaaS deployed across 10 locations
Education
Associate of Science - Business
Dallas College
DallasSkills
- Strategic product roadmaps
- Customer discovery
- SaaS product launches
- Backlog prioritization
- Agile project management
- UX design processes
- Data-driven product insights
- Experienced with Jira, Linear, and GitHub Issue
- Full Stack Developer
- Analytical problem-solving
- Innovative problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Founder & Product Lead (Part-Time)
AltarFlow
11.2025 - Current
Co-Founder & Product Lead
AnyValet
01.2024 - 01.2025
Senior Site Manager - Operations & Expansion
United SF Parking
02.2023 - Current
Associate of Science - Business
Dallas College