Jeffrey
Smiths Falls
Summary
Accomplished Shift Supervisor at Tim Hortons, adept in staff training and cash handling, enhanced operational efficiency by streamlining inventory control at Home Hardware Stores. Excelled in staff motivation and development, achieving high customer satisfaction through effective problem-solving and financial accuracy.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Tim Hortons
02.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Shipping and Receiving Coordinator
Home Hardware Stores
04.2018 - 02.2019
- Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
- Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.
- Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
Education
Rideau District High School
Elgin, ON06.2017
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Staff motivation
- Staff development
- Inventory control and record keeping
- Operations management
Languages
English
Native or Bilingual
Timeline
Shift Supervisor
Tim Hortons
02.2019 - Current
Shipping and Receiving Coordinator
Home Hardware Stores
04.2018 - 02.2019
Rideau District High School
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