Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Jeffery Yang

Richmond,BC

Summary

Excels in project management and customer service. Successfully coordinated candidate assessments and enhanced client satisfaction through effective complaint resolution. Proficient in Microsoft Excel for data analysis, demonstrating strong team-building skills and a commitment to organizational success.

Overview

4
4
years of professional experience

Work History

Manager's Assistant

KASA QUARTZ
Richmond, British Columbia
09.2022 - Current
  • Coordinated interviews and assessed candidate qualifications effectively.
  • Developed job descriptions to align with organizational needs.
  • Resolved customer complaints efficiently, maintaining high satisfaction levels.
  • Handled incoming calls and directed callers to the appropriate department or employee.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Processed and distributed employee paychecks in an accurate and timely manner.
  • Entrusted with handling company funds, including depositing high-value client cheques into the company’s accounts.
  • Documented key details of client projects and construction orders to support informed decision-making by management.

Math Teacher

Kumon
Richmond, BC
04.2021 - 03.2022
  • Educated students on core principles and advanced concepts of mathematics.
  • Prepared, administered and graded assignments and examinations.
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.

Education

Some College (No Degree) -

University of British Columbia
Vancouver

Skills

  • Project management
  • Customer service
  • Data analysis
  • Team building
  • Microsoft Excel
  • Curriculum development

Affiliations

  • Music – Bass guitarist in a band; currently taking singing lessons
  • Sports – Snowboarding and badminton
  • Cooking/Making Kitchen Messes
  • Board Games

Languages

Python
Professional
Java
Limited

Timeline

Manager's Assistant

KASA QUARTZ
09.2022 - Current

Math Teacher

Kumon
04.2021 - 03.2022

Some College (No Degree) -

University of British Columbia

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Jeffery Yang