Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffery Tucker

Brampton,ON

Summary

Dynamic and results-driven Customer Service and Brand Manager with a demonstrated track record of effectively overseeing administrative operations and driving organizational efficiency. I am an enthusiastic self-starter with a passion for working with people and providing an excellent customer service experience. Skilled in managing administrative tasks, coordinating schedules, and optimizing office operations. Possessing strong leadership skills and the ability to motivate and inspire teams, I excel in creating a positive work environment that fosters productivity and collaboration. With a keen attention to detail and a strategic mindset, I streamline processes, optimize resources, and implement innovative solutions to achieve operational excellence. The {POSTING TITLE} position with {COMPANY NAME} looks like an excellent opportunity to leverage my skills and experience to contribute to your growth and success.

Overview

13
13
years of professional experience

Work History

Customer Service and Brand Manager

Todays Heroes Inc - Kimurawear
05.2018 - Current
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Managed and oversaw creative projects to drive quality, accuracy and deadline management.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished large orders of over 100+ items and multiple tasks within established timeframes.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Researched and identified new opportunities for product and brand development.

Receiver/Manager

Metro
01.2016 - 05.2018
  • Operated material handling equipment with safety and efficiency, while recording invoices and organization of incoming materials and goods.
  • Managed all departments deliveries upwards of 30+ pallets of products daily.
  • Dealt with all aspects of customer and store relations, while maintaining safety and overseeing employees.
  • Double-checked cargo inventories and documentation for accuracy.

Barista

Starbucks
01.2013 - 01.2016
  • Increased customer satisfaction by recognizing customers’ needs resulting in increase of sales from returning customers
  • Dealt with high volumes of customers where speed of service and quality is essential
  • Managed over 500+ food and drink orders daily, with focus on customer quality and satisfaction
  • Skilled at working independently and collaboratively in team environments

Education

Building Renovation Technician Certificate (T110) - Building Renovation Technician

George Brown College
Toronto, ON
04.2016

Skills

  • Time Management
  • Advertising Expertise
  • Team Leadership
  • Cultural Awareness
  • Conscientious
  • B2B Sales
  • Attention to Detail
  • MS Office Proficiency
  • Sales Expertise
  • Problem Solving
  • Excellent Written and Verbal Communication

Timeline

Customer Service and Brand Manager

Todays Heroes Inc - Kimurawear
05.2018 - Current

Receiver/Manager

Metro
01.2016 - 05.2018

Barista

Starbucks
01.2013 - 01.2016

Building Renovation Technician Certificate (T110) - Building Renovation Technician

George Brown College
Jeffery Tucker