Jeffery Ratliff

• Enhanced resident satisfaction by developing and implementing engaging community programs and events.
• Managed budgetary resources effectively, optimizing the allocation of funds for various programs and activities.
• Evaluated programming effectiveness using feedback surveys and other assessment tools, making adjustments to better meet resident needs.
• Assisted in recruitment efforts for new Community Assistant by conducting interviews and participating in selection panels.
• Helped develop and implement programs to foster community growth and development.
• Provided crisis management and intervention during emergency situations.
• Responded to student inquiries and concerns, offering support and guidance.
• Monitored student behavior and responded to disciplinary issues in accordance with established policies.
• Assisted property leadership in daily operations
• Coordinated leadership and development opportunities for staff members.
• Mentored Community Assistants, providing training and guidance to enhance their professional growth and development.

• Managed a residential community of 850 undergraduate students while supervising 28 student staff members, 1 professional Assistant Resident Director, and 1 Faculty in Residence.
• Employed restorative justice approach and learning outcomes model to train staff of 25 Resident Assistants and decrease community discipline conduct cases 33%.
• Advised a Hall Association of 15 students in programming and management of a $18,000 budget. Responsible for a staff development and salary budget of $250,000.
• Adjudicated conduct cases and administer appropriate sanctions to enhance student development.
• Responsible for emergency on-call response duty rotations for 14,000+ students.

• Responsible for the overall residential programming initiatives and the academic, social,
functional, and educational support of students.
• Coordinated the recruitment and selection process of resident assistants and assistant
resident coordinators.

• Directed the overall departmental/residential life programming including: counseling, advising, student conduct, staff development and strategic direction.
• Developed a Social Justice curriculum which was integrated into all staff training to promote inclusive residential communities.
• Spearheaded and executed a conduct processing system that streamlined incident outcomes documentation and reporting.

• Managed the strategic planning, assessment, and policy development of residential life
programs, multicultural student services and the overall budgets of on campus student
organizations in access of $50,000.
• Coordinated and assessed comprehensive programs and services to enhance civic,
cultural, personal, and social success for the student body.
• Served as in hall disciplinary conduct hearing officer ensuring the disciplinary cases and
appeals process.

• Oversaw the management and strategic direction of the residential learning community.
• Performed personnel duties including staff recruitment, training, development, and
performance management.
• Serve as rotational on-call duty emergency responder.