Jeffery Fisher

Gaming Attendant

Jackpot Time Sarnia

06.2018 - Current

Performed cash handling duties, provided change and balanced money at end of shift.
Reported concerns, broken machines, and out-of-order games to supervisor.
Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
Answered questions, and provided excellent customer service to contribute to memory-making experience.
Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.
Managed cash transactions efficiently, maintaining accurate accounting records and preventing discrepancies or losses.
Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers.
Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.
Contributed to increased revenue by effectively managing slot machines and ensuring optimal performance.
Delivered excellent customer service by addressing player inquiries and resolving issues in a timely manner.
Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
Facilitated effective communication among team members through regular meetings, training sessions, and open dialogue channels.
Educated customers about responsible gambling practices, fostering positive experiences while mitigating potential risks.
Ensured prompt resolution of technical issues by coordinating efforts between guests, technicians, and management staff.
Stayed up-to-date with industry trends and advancements, incorporating relevant knowledge into daily interactions with patrons.
Conducted thorough inspections of gaming areas to ensure adherence to cleanliness standards and regulatory guidelines.
Performed regular maintenance on gaming equipment, ensuring consistent functionality and compliance with regulations.
Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
Improved overall guest satisfaction by offering personalized assistance during their visits to the gaming floor.
Provided attentive support during high-traffic periods, ensuring seamless gameplay experiences for all customers involved.
Explained and demonstrated games and attractions to assist guests.
Answered guest questions to provide fun game experience.
Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.
Collaborated with marketing team members to promote special events and attract new clientele to the gaming facility.
Proactively identified opportunities for process improvement within the gaming area, contributing to enhanced efficiency measures.
Improved guest loyalty by personalizing interactions and remembering regular visitors' preferences.
Enhanced team performance with regular feedback and suggestions for process improvements.
Promoted safe gaming environment, diligently monitoring for compliance with gaming regulations.
Boosted sales of promotional gaming activities by effectively communicating offers to guests.
Supported marketing initiatives by distributing promotional materials and explaining benefits to guests.
Contributed insights for gaming selection and procurement, based on customer feedback and trends.
Ensured adherence to age restrictions and responsible gaming policies to promote safe gaming environment.
Facilitated fun gaming experience, engaging with customers to ensure their enjoyment and repeat visits.
Maintained accurate records of transactions and player activities to ensure compliance with legal requirements.
Improved operational efficiency by training new staff on gaming floor procedures and customer service standards.
Fostered positive and welcoming atmosphere, greeting guests upon arrival and departure.
Delivered informative and friendly customer service to assist new players in understanding game rules.
Optimized gaming equipment layout to maximize floor space and player comfort.
Assisted in development and execution of gaming events to attract larger clientele.
Ensured smooth operation of gaming machines through regular inspection and maintenance.
Enhanced customer experience by maintaining clean and organized gaming floor.
Increased player satisfaction with prompt assistance and resolution of machine malfunctions.
Streamlined payout process for winners, ensuring satisfying experience for successful players.
Reduced downtime of gaming machines by quickly identifying and reporting technical issues to maintenance staff.
Contributed to significant reduction in customer complaints by promptly addressing and resolving issues.
Built and established positive relationships with patrons, team members and supervisors.
Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Issued tickets to customers and collected payment and fees for desired services.
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Trained new recreation attendants on safety procedures and customer service tactics.
Supervised gameplay and monitored guests' actions to prevent theft.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Delivered information and details of interest about facility to visitors.
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Set up promotional displays and equipment for special events and activities.
Constructed displays and easy-to-read signage to help guests navigate attractions area.
Oversaw maintenance and operation of [Type], [Type] and [Type] equipment, maintaining safety, cleanliness and operational efficiency.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Operated rides and attractions according to written guidelines to reduce injuries.
Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.

Summary

Overview

Work History

Dishwasher/Prep Worker

Gaming Attendant

Education

High School Diploma -

Skills

Languages

Certification

Timeline

Gaming Attendant

Dishwasher/Prep Worker

High School Diploma -

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