Jeffery Escobar
Los Angeles
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Dispatcher/Warehouse
Sunset Express
Commerce
01.2025 - 04.2025
- Verified driver credentials prior to assigning them a route or task
- Manage incoming customer inquiries via phone systems and email, providing timely and accurate responses.
- Communicate effectively with customers regarding their orders, delivery schedules, and any potential delays.
- Assist in the development of customer service policies and procedures to improve overall efficiency.
Shipping/Material Handler
PB Fasteners
08.2024 - 12.2024
- Handled the receiving, storage, and dispatching of materials, ensuring accurate labeling and packaging for shipment
- Worked closely with the logistics team to streamline shipping processes and meet daily productivity targets.
- Maintained a high level of professionalism when dealing with difficult customers.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided exceptional customer service to ensure customer satisfaction.
Shipping/Receiving Specialist - Spot & Arc Welding
TABC Toyota
Torrance
11.2022 - 08.2024
- Managed the shipping and receiving of automotive parts and materials, ensuring timely and accurate order processing.
- Operated forklifts to move heavy materials and restock warehouse inventory.
- Used RF scanners and inventory software to update stock records and ensure accurate inventory counts.
- Coordinated with cross-functional teams to meet shipping deadlines and improve warehouse efficiency.
Shipping Clerk
Luminit
01.2022 - 10.2022
- Scheduled logistics for outgoing shipments and ensured on-time delivery to customers.
- Collaborated with team members to maintain inventory accuracy and optimize warehouse layout.
- Provided excellent customer service by addressing shipping inquiries and resolving order discrepancies.
- Verified shipping documents for accuracy.
Forklift Operator
Reyes Coca Cola Bottling
02.2019 - 12.2022
- Operated forklifts and pallet jacks to handle materials and fulfill customer orders efficiently.
- Performed daily quality control checks on materials and ensured accurate labeling of outgoing shipments.
- Assisted in organizing warehouse inventory, ensuring materials were stored safely and accessible for quick retrieval.
Security Officer
MMO Inc
05.2017 - 02.2019
- Monitored warehouse premises to ensure security and safety compliance.
- Directed visitors and vendors to appropriate areas and enforced organizational safety procedures.
- Provided assistance to other departments as needed.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Education
High School Diploma - GED
Skills
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Stress tolerance
- Adaptability and flexibility
- Customer satisfaction
- Up-selling techniques
- Basic math
- Customer focus
Timeline
Dispatcher/Warehouse
Sunset Express
01.2025 - 04.2025
Shipping/Material Handler
PB Fasteners
08.2024 - 12.2024
Shipping/Receiving Specialist - Spot & Arc Welding
TABC Toyota
11.2022 - 08.2024
Shipping Clerk
Luminit
01.2022 - 10.2022
Forklift Operator
Reyes Coca Cola Bottling
02.2019 - 12.2022
Security Officer
MMO Inc
05.2017 - 02.2019