Jefferson Maluki
Toronto,ON
Summary
I am very hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service furthermore I am highly organized, proactive, and punctual i also works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success finally i also own a clothing brand which is doing very well and i plan on continuing to expand my knowledge in order to help it grow further.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Barista
Realfruit bubble tea
Toronto, Ontario
01.2025 - 03.2025
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Worked closely with front-end staff to assist customers.
- Helped with purchases and signed customers up for rewards program.
Retail Worker
Urban outfiters
Toronto, Ontario
05.2024 - 12.2024
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
- Maintained an organized store environment by restocking shelves and organizing displays.
- i assisted in marketing activities designed to increase customer loyalty and promote sales growth because i also own an online clothing brand
Sales Associate
Old Navy
Toronto, Ontario
03.2023 - 02.2024
- Attended weekly team meetings to review performance goals and objectives.
- Developed promotional strategies to increase sales volume.
- I restocked shelves as needed to ensure sufficient inventory levels..
- Provided accurate information about products, prices and services.
- I also performed cashier duties, such as accepting payments, issuing receipts, and counting back change.
Education
Diploma in Business Management - Business
Fleming College
Toronto, ON05-2025
High School Diploma -
Mukaa Boys High School
Nairobi,Kenya01-2020
Skills
- Customer service
- Sales strategies
- Visual merchandising
- Inventory management
- Market analysis
- Team collaboration
- Problem solving
- Effective communication
- Decision making aptitude
Certification
Negociating skills certificate
https://www.linkedin.com/learning/certificates/b0c11f82faebb2bb58d4bdb345f5434842db58da85d312969d66bf78073cc371?trk=share_certificate
I own a college diploma in business management which im getting the certificate on June.
i own a highschool diploma which i finished on 2020
Languages
English
Native/ Bilingual
Swahili
Native/ Bilingual
Timeline
Cashier/Barista
Realfruit bubble tea
01.2025 - 03.2025
Retail Worker
Urban outfiters
05.2024 - 12.2024
Sales Associate
Old Navy
03.2023 - 02.2024
Diploma in Business Management - Business
Fleming College
High School Diploma -
Mukaa Boys High School