Jefferson De Guzman
203 2142 Bessette Street Lumby,BC
Summary
Dynamic leader with a proven track record at Techpoint Enterprise, adept in operations management and sales strategy implementation. Excelled in staff development and sales process optimization, significantly enhancing team productivity and customer satisfaction. Skilled in fostering key partnerships and leveraging data-driven insights for strategic growth.
Knowledgeable Team leader with strong background in leading sales teams and streamlining operations. Successfully managed cross-functional teams to enhance productivity and achieve sales targets. Demonstrated ability to implement effective sales strategies and foster collaborative environments.
Experienced with developing and leading sales strategies to boost team performance. Utilizes effective communication and leadership skills to foster collaborative team environment. Track record of successfully managing sales operations and driving consistent results.
Sales operations professional with proven track record of leading teams to drive results. Expertise in optimizing sales processes and mentoring team members to achieve their highest potential. Known for reliability and adaptability in dynamic work environments, focusing on team collaboration and goal achievement.
Overview
18
18
years of professional experience
Work History
Team Leader, Sales Operations
Finden Technologies Incorporated
06.2013 - 01.2025
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
- Analyzed sales data to identify trends, opportunities, and potential risks in order to inform future strategy adjustments.
- Developed strong relationships with key clients, resulting in increased repeat business.
Product Sales Specialist
Techpoint Enterprise
04.2007 - 07.2013
- Collaborated with cross-functional teams to launch new products, leading to increased market share.
- Cultivated a high-performance sales team culture by setting clear expectations, providing regular feedback, and offering professional development opportunities.
- Established strong relationships with key industry partners, fostering collaboration and driving mutual business growth.
- Expanded company presence in new territories by identifying lucrative opportunities and forging partnerships with local businesses.
- Implemented a robust CRM system to track customer interactions, leading to more targeted follow-ups and higher conversion rates.
Education
Computer Science
Computronix College
03-2005
Mangaldan National High School
Mangaldan Pangasinan Phil.03-2002
Malabago Elementary School
Malabago Mangaldan Pangasinan03-1998
Skills
- Staff development
- Team motivation
- Sales reporting
- Coaching and mentoring
- Sales training
- Target setting
- Sales strategy implementation
- Sales process optimization
- Order management
- Complaint resolution
- Operations management
Accomplishments
- Supervised team of 28 staff members.
- Resolved product issue through consumer testing.
- Achieved 100% sales performances and by completing task with accuracy and efficiency.
- Documented and resolved issues with our customer which led to excellent customer service.
Languages
English
Full Professional
Tagalog
Full Professional
Pangasinan
Full Professional
Trainer of the year 2016, Team leader of the year 2020, 2023
Out Of 35 team leader nationwide number 1 trainer of the year for 2016, and number 1 team leader o the year for 2020 and 2023
Interests
- Cooking
- Participating in local clean-up initiatives
- DIY and Home Improvement
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Team Leader, Sales Operations
Finden Technologies Incorporated
06.2013 - 01.2025
Product Sales Specialist
Techpoint Enterprise
04.2007 - 07.2013
Computer Science
Computronix College
Mangaldan National High School
Malabago Elementary School
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