Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Jeff Wallace

Calgary,AB

Summary

Knowledgeable Transit Operator with strong background in safely navigating urban routes and maintaining punctual schedules. Demonstrated ability to ensure passenger safety and provide excellent customer service.

I have been retired since 2020.

Overview

23
years of professional experience

Work History

Suncor Energy

Flight Dispatcher
09.2016 - 09.2020

Job overview

  • Ensured seamless coordination between airline departments during irregular operations such as diversions or cancellations due to unforeseen circumstances.
  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving initiatives.
  • Facilitated efficient crew scheduling by balancing workload, rest periods, and regulatory requirements to optimize performance and safety.
  • Optimized fuel consumption by calculating precise fuel requirements based on aircraft weight, route distance, and prevailing weather conditions.
  • Enhanced flight safety by meticulously analyzing weather data and coordinating with pilots on optimal routes.
  • Monitored flight progress closely using advanced software systems for real-time adjustments based on changing conditions or unforeseen events.
  • Streamlined communication between pilots and ground crew, ensuring efficient pre-flight preparations and timely departures.

Colt International

Flight Dispatcher
08.2008 - 09.2016

Job overview

  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving initiatives.
  • Supported company growth by assisting in the development of new routes and evaluating potential market opportunities.
  • Facilitated smooth international flights by securing necessary permits and coordinating with foreign aviation authorities.
  • Participated in regular audits of operational procedures to identify areas for improvement and ensure compliance with industry standards.
  • Optimized fuel consumption by calculating precise fuel requirements based on aircraft weight, route distance, and prevailing weather conditions.
  • Enhanced flight safety by meticulously analyzing weather data and coordinating with pilots on optimal routes.
  • Monitored flight progress closely using advanced software systems for real-time adjustments based on changing conditions or unforeseen events.
  • Maintained compliance with FAA regulations through diligent monitoring of pilot credentials, aircraft certifications, and operational procedures.
  • Prepared daily flight plans and coordinated with other agencies for seamless operations.

City of Calgary

Transit Operator
06.1997 - 09.2008

Job overview

  • Conducted routine inspections of vehicles before and after shifts to ensure cleanliness and safety.
  • Provided information to passengers about routes, schedules, and connections.
  • Responded to passenger inquiries and concerns with patience and understanding.
  • Communicated with dispatch to provide updates on route progress and any delays.
  • Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
  • Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
  • Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.

Education

Transport Canada
Calgary

Flight Dispatcher License from Flight Dispatcher

Skills

    Class 3,5 drivers licence

    11 years experience driving buses and c train

Languages

English

Timeline

Flight Dispatcher

Suncor Energy
09.2016 - 09.2020

Flight Dispatcher

Colt International
08.2008 - 09.2016

Transit Operator

City of Calgary
06.1997 - 09.2008

Transport Canada

Flight Dispatcher License from Flight Dispatcher

Similar Profiles

CREATE PROFILE
Jeff Wallace