Jeff Thomas
Whitby,Canada
Summary
Experienced automotive service technician with a passion for everything and anything to do with cars. Proven ability to excel in various roles, including ambassador for the brand, technical assistance at Audi/VW driving experience events and preparing and maintaining press and marketing fleet. Excited about the opportunity to join Porsche and fulfill a lifelong dream. Most recently honed technical skills and developed leadership abilities while managing the Technical Service Centre at Volkswagen Group.
Overview
18
18
years of professional experience
1
1
Certification
Work History
TSC Engineering Specialist
Volkswagen Group Canada
Ajax, Ontario
05.2020 - Current
- Promoted within VGCA, seamlessly taking on additional responsibilities while maintaining previously mentioned roles and duties.
- Maintained prototype fleet for testing purposes, conducted necessary mechanical maintenance, and implemented software and hardware updates to ensure quality, market-ready testing before vehicle launch.
- Significantly involved in the testing and roll out of myVW application before the launch to the consumer.
- Oversaw all aspects of embargoed prototype vehicle management, from receiving to storage, guaranteeing complete discretion and careful handling.
Technical Service Centre Technician
Volkswagen Group Canada
Ajax, Ontario
11.2018 - 05.2020
- Prepared and maintained all Marketing and Public Relations fleet vehicles.
- Performed technical assistance and assisted in the daily activities for several Audi and Volkswagen driving experiences across Canada, including ice driving events, race track days, and vehicle launches.
- Prepped all vehicles for Auto Shows and assisted with move-in and move-out of the venues.
- Performed all pre-delivery inspections for the Executive Branch and Directors' assigned vehicles within the office.
- Managed the day-to-day operations of the TSC, including work order creation and closing using CDK. Also, managed all of the incoming parts and billing as required.
Technician
Audi Queensway
Toronto, Ontario
09.2015 - 11.2018
- Maintained the highest standard of quality and integrity while troubleshooting and repairing diverse range of vehicle concerns.
Technician
Mazda of Toronto
Toronto, Ontario
01.2013 - 09.2015
- Maintained the highest standard of quality and integrity while troubleshooting and repairing diverse range of vehicle concerns.
Apprentice Technician/Technician
Gyro Mazda
Toronto, Ontario
01.2007 - 01.2013
- Maintained the highest standard of quality and integrity while troubleshooting and repairing diverse range of vehicle concerns.
Education
High School Diploma -
SATEC @ W A Porter Collegiate Institute
Toronto, Ontario, CanadaSkills
- Quick learner
- Computer proficient
- Strong initiative
- Strong mechanical skills
- Strong team player
- Technical expertise
- Workshop supervision
- Excellent Communication
Certification
- 310S - Inter-provincial automotive service technician certification
- Completed Porsche Taycan HV battery repair training at Mississauga facility
- High Voltage Expert for both Audi and VW brands with several HV repairs completed in the field
- R8 repair certified by Audi Canada
References
References available upon request.
Timeline
TSC Engineering Specialist
Volkswagen Group Canada
05.2020 - Current
Technical Service Centre Technician
Volkswagen Group Canada
11.2018 - 05.2020
Technician
Audi Queensway
09.2015 - 11.2018
Technician
Mazda of Toronto
01.2013 - 09.2015
Apprentice Technician/Technician
Gyro Mazda
01.2007 - 01.2013
High School Diploma -
SATEC @ W A Porter Collegiate Institute
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