Experienced specialist in shipment management, enhancing operational efficiency through cross-functional team leadership and strategic problem-solving. Proven track record in implementing process improvements that drive performance and reduce turnaround times.
Work History
Specialist Shipment Management Effectiveness
33 Years 3 Months
Canadian Pacific Railway | 06.1990 - 09.2023
Led cross-functional teams to enhance operational efficiency and safety protocols.
Developed training materials to improve staff onboarding and compliance with industry standards.
Analyzed data trends to inform strategic decision-making and optimize resource allocation.
Facilitated workshops to promote best practices in safety and operational excellence among employees.
a subject matter expert for various applications provided 7 to 24 support and we're closely with information and technology
opened tickets with the helpdesk and held meetings with severity one tickets resolution
Managed project timelines and deliverables, ensuring alignment with organizational objectives.
Mentored junior specialists, fostering skill development and knowledge sharing within the team.
Implemented process improvements that reduced turnaround times and minimized errors in operations.
Collaborated with stakeholders to align initiatives with company goals, enhancing overall performance outcomes.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Championed the adoption of new software tools that streamlined workflows across multiple departments.
Implemented customer feedback system to inform product development.
Sales Associate
3 Years 3 Months
Seven Eleven Retail | 07.1987 - 10.1990
Assisted customers with product selection and inquiries to enhance shopping experience.
<ul><li>I am currently employed with Safety Management Systems, contracted to Shell Offshore, and am assigned to the Transocean Deepwater Pontus. My focus onboard is to promote the tenets of Assist & Assure. I attend pre-tour meetings, pre-job meetings, and facility orientations to ensure that pertinent information is shared and to provide feedback to the meeting facilitators. I conduct Step 7 conversations with different work groups to gauge personnel’s competence and identify areas where coaching would be beneficial. I promote Goal Zero Supervision from Shell and Transocean leadership. Along with leadership, we gauge our effectiveness using Rose Plots, our assurance tool. I have participated in four Assist & Assure Effectiveness Reviews as well as Statement of Fitness Assessments while aboard the Pontus. My duties onboard also include helping to plan work so that there are no simultaneous operations conflicts, observe work to ensure adherence to Shell and Transocean policies and procedures and to help with risk identification / mitigation.</li><li>Previously, I was assigned to the Shell Olympus TLP. I helped to support both the operator’s and drilling contractor’s policies and procedures. While assigned to Olympus, Shell Gulf of America adopted the Global Assist & Assure Application. Our jobs transitioned from being HSE Technicians to HSE Coaches. I attended training workshops and began using the principles of Assist & Assure onsite.</li><li>During my time with SMS, I have also worked as a Production HSE technician and supported construction activities during turn-around campaigns. My goal is to help nurture a workplace where we will have no harm to people or the environment; we will perform efficiently and have no BSEE Incidents of Non-Compliance.</li></ul> at Safety Management Systems<ul><li>I am currently employed with Safety Management Systems, contracted to Shell Offshore, and am assigned to the Transocean Deepwater Pontus. My focus onboard is to promote the tenets of Assist & Assure. I attend pre-tour meetings, pre-job meetings, and facility orientations to ensure that pertinent information is shared and to provide feedback to the meeting facilitators. I conduct Step 7 conversations with different work groups to gauge personnel’s competence and identify areas where coaching would be beneficial. I promote Goal Zero Supervision from Shell and Transocean leadership. Along with leadership, we gauge our effectiveness using Rose Plots, our assurance tool. I have participated in four Assist & Assure Effectiveness Reviews as well as Statement of Fitness Assessments while aboard the Pontus. My duties onboard also include helping to plan work so that there are no simultaneous operations conflicts, observe work to ensure adherence to Shell and Transocean policies and procedures and to help with risk identification / mitigation.</li><li>Previously, I was assigned to the Shell Olympus TLP. I helped to support both the operator’s and drilling contractor’s policies and procedures. While assigned to Olympus, Shell Gulf of America adopted the Global Assist & Assure Application. Our jobs transitioned from being HSE Technicians to HSE Coaches. I attended training workshops and began using the principles of Assist & Assure onsite.</li><li>During my time with SMS, I have also worked as a Production HSE technician and supported construction activities during turn-around campaigns. My goal is to help nurture a workplace where we will have no harm to people or the environment; we will perform efficiently and have no BSEE Incidents of Non-Compliance.</li></ul> at Safety Management Systems