Jeff Skinner
Simi Valley
Summary
I have run our family business solely since 2009. I started in the warehouse in 1987 and became the General Manager in 2009. I have been integral in maintaining the facility, automobiles, forklifts, and any thing that needed to be maintained. I have supervised, trained and maintained staffing, customer service, vendor relations, product sourcing, product pricing, and any other role that needed to be supported within the business.
Overview
1
1
year of post-secondary education
39
39
years of professional experience
Work History
General Manager
Best West Fasteners
Sun Valley
09.1987 - Current
- Led daily operations to ensure efficient workflow and timely product delivery.
- Managed inventory levels to optimize stock availability and reduce costs.
- Developed strategic plans to enhance customer satisfaction and service quality.
- Implemented training programs for new employees to improve onboarding experiences.
- Collaborated with suppliers to negotiate favorable terms and maintain strong relationships.
- Analyzed market trends to inform product development and pricing strategies.
- Oversaw compliance with safety regulations, ensuring a safe work environment for all employees.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
General Studies
Treasure Valley Community College
Ontario, OR 09.1986 - 12.1986
General Studies
Portland Community College
Portland, OR 09.1982 - 12.1983
Sherwood High School
Sherwood, ORSkills
- Operations management
- Inventory control
- Strategic planning
- Budget management
- Supplier negotiation
- Customer relationship management
- Conflict resolution
- Effective communication
- Supervision and training
- Team player
- Facility management
- Product costing
- Schedule management
- Vendor relationships
Timeline
General Manager
Best West Fasteners
09.1987 - Current
General Studies
Treasure Valley Community College
09.1986 - 12.1986
General Studies
Portland Community College
09.1982 - 12.1983
Sherwood High School