Having worked with Service Canada and Forensic Investigations Canada, I offer an extensive background in customer service and excellent report writing skills. Working with a diversity of people over the course of my career, I understand the necessity of interacting with the public in a professional and tactful manner. With demonstrated ability to maintain meticulous attention to detail, I can adjust quickly to changing priorities and situations. My strengths include effective written and verbal communication characteristics that give me a high standard of interaction on the job at all levels. I have cultivated exceptional problem solving and conflict resolution skills in dealing effectively with difficult situations in a stressful environment and have agreeably and diplomatically handled complaints and taken timely and appropriate action.