Home improvements
Travel
Sports especially Soccer
Jeff Oliff
Uxbridge,ON
Summary
Dynamic Account Manager with a proven track record at Gteck Advanced Technology, excelling in client relations and customer satisfaction. Leveraged strong teamwork to enhance service delivery, achieving consistent annual targets. Skilled in problem resolution and account management, fostering lasting client partnerships while driving growth in a diverse portfolio.
Overview
19
19
years of professional experience
Work History
Account Manager
Gteck Advanced Technology
10.2006 - 02.2025
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Consistently hit annual Company targets
- Had a consistent Client base along with growing my territory
- Worked with other team member's within the Company to ensure installation and service worked with the sales team
Security Specialist
Nadine International
07.2006 - 10.2006
- Performed regular audits of existing security measures at Clients premises identifying areas for improvement and recommending changes accordingly.
- Worked with Senior Consultants with recommendations
Education
No Degree - Electrical Installation City & Guilds Diploma
Highbury Technical College
Portsmouth UK06-1980
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer satisfaction
- Goal oriented
Accomplishments
Member of the team in 2018 that was awarded the Integrator of the a year award for work on the Hoem on Jarvis Student accommodation project.
Various training programs passed for Security Systems
Interests
Timeline
Account Manager
Gteck Advanced Technology
10.2006 - 02.2025
Security Specialist
Nadine International
07.2006 - 10.2006
No Degree - Electrical Installation City & Guilds Diploma
Highbury Technical College
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