I am a dynamic leader interested in problem solving and innovation.
Current Operations Manager at Flaman Grain Systems
-Supervise and lead multiple departments including Service, Project Management, Inventory and Procurement.
-Empower and engage my teams to perform at the highest level, foster accountability, responsibility and integrity both internally and customer facing.
-Develop process and tools to increase efficiency and productivity.
-Innovate and adapt to changing markets and customer needs.
-Excellent customer service and relationship skills
-Implemented strategies to enhance customer experience.
-Leadership of field service and internal project teams
-Development and followthrough of service programs such as preventative maintenance, controls and custom automation, installation guidance of grain systems equipment
-Excellent customer service skills
-Organization and scheduling of technicians.
-Inventory management
-Innovation and adaptation of products and services to satisfy customer needs.
-Hired, trained and progressed service staff with very little turnover.
-Facilitated project installations and supported 3rd party installers and electricians.
-Coordinated freight between locations and to customers.
-Managed the yard and logistics teams.
-Worked with Sales teams to delivery great customer service and prompt timelines.
-Organized bin crews and installations.
-Developed Neco grain dryer build process and plans.
-Built over 30 grain dryers all over Saskatchewan.
-Oversaw maintenance of a fleet, trucks and equipment
-Crew lead for rough in and suite wiring.
-Organize and plan condominium electrical installation of new build.
-Supervise and lead journeymen and electrical apprentices.
-Deliver on timelines and communicate with other trades
-Wiring of condominiums and service equipment on large scale.
-Residential lead.
-Coordinate residential electrical installations.
-Service installations, rough ins, finishing and troubleshooting.
-Customer service and service calls.
-Training and leadership of apprentices.
-Managing timelines and site work.
-Wiring of Multi-family condominiums and commercial sites
-Rough in electrical and finishing work.
-Commercial code and residential code understanding
-Working in a team on large jobs.
-Training and working with apprentices.
-Worked under journeyman supervision to install electrical systems into high rises and mulit-family buildings
-Rough in wiring of suite and common areas.
-Installation of fixtures and troubleshooting.
-Proficient with Lumex and Bx wiring and CEC codes.
-Demonstrate a high level of accountability, responsibility and integrity
-Leadership and management skills
-Excellent customer service and relationship building
-Organization and time management
-Innovative and creative problem solving
-Decisive and comfortable with decision making
-Inventory management
-Planning, implementation and followthrough
-Staff training and process development