Jeff Mcmartin
Summary
Field Operations manager with a strong focus on results, specializing in operational oversight and team leadership. Demonstrated success in improving service delivery while maintaining compliance with safety standards. Expertise in strategic planning drives efficiency and enhances overall performance.
Overview
1
1
Language
12
12
years of professional experience
Work History
Operations Manager
Curb Appeal Property Maintenance
Midland, Ontario
04.2014 - Current
- Oversaw scheduling and coordination of maintenance crews and service requests, enhancing response times and customer satisfaction.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed daily operations for property maintenance and landscaping services to ensure timely and quality service delivery.
- Collaborated with management to develop strategic plans for operational growth.
- Developed and maintained relationships with clients and vendors, fostering collaboration and improving service delivery outcomes.
- Conducted regular site inspections to ensure compliance with safety standards.
Education
High School Diploma -
Stratford Career Institute
Toronto, ON01-2005
Heavy Equipment Operator -
Muskoka Training
Bracebridge, ON04-2003
Skills
- Operational strategy
- Process optimization
- Project management
- Vendor management
- Quality assurance
- Customer relationship management
- Staff supervision
- Problem solving
- Conflict resolution
- Safety compliance
Languages
English
Professional
Timeline
Operations Manager
Curb Appeal Property Maintenance
04.2014 - Current
High School Diploma -
Stratford Career Institute
Heavy Equipment Operator -
Muskoka Training