Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Jeff Johnson

Sherwood Park,AB

Summary

Dynamic Operations Executive with a proven track record at Strathcona County Road Side Towing LTD., excelling in operational excellence and team leadership. Enhanced productivity through streamlined processes and improved employee retention. Skilled in logistics management and fostering a positive work environment, driving significant improvements in customer satisfaction and operational quality.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Operations Executive

Strathcona County Road Side Towing LTD.
12.2015 - Current
  • Assisted in daily operations, ensuring smooth workflow and adherence to safety protocols.
  • Supported inventory management by tracking stock levels and assisting with replenishment orders.
  • Learned to operate key machinery, contributing to efficient production processes.
  • Collaborated with team members to identify and resolve operational challenges promptly.
  • Documented operational procedures, aiding in training new staff on essential tasks.
  • Collaborated on operational support tasks to achieve common goal.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
  • Improved employee retention rates by creating a positive work environment and offering professional development opportunities for staff members.
  • Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

CRSP Safety Consulant

LDM Consulting
01.1999 - Current
  • Developed comprehensive safety protocols to enhance workplace compliance and reduce risk exposure.
  • Conducted detailed safety audits, identifying hazards and recommending corrective actions for improvement.
  • Provided training sessions on safety practices and regulatory requirements to ensure employee awareness and adherence.
  • Collaborated with management to implement safety initiatives, fostering a culture of continuous improvement in safety standards.
  • Analyzed incident reports to identify trends, driving strategic decisions aimed at reducing workplace accidents.
  • Evaluated existing safety programs, proposing enhancements that aligned with industry regulations and organizational goals.
  • Led cross-functional teams in the execution of safety projects, ensuring alignment with overall business objectives and strategies.
  • Monitored changes to industry regulations, ensuring timely updates to company policies and procedures accordingly.
  • Optimized contractor management practices by establishing stringent pre-qualification protocols to ensure adherence to company-specific safety requirements.
  • Promoted sustainability efforts within organizations through waste reduction strategies and energy conservation initiatives.
  • Streamlined recordkeeping processes for injury reports and workers'' compensation claims, ensuring accurate documentation and timely submissions.
  • Increased employee awareness of safety hazards by developing and delivering engaging safety presentations.
  • Designed customized safety programs tailored to specific industry needs, enhancing overall worker protection.
  • Spearheaded regular safety committee meetings to discuss ongoing concerns, review incidents, and collaboratively develop solutions focused on continuous improvement initiatives.
  • Managed incident investigations to identify root causes, leading to the implementation of preventive measures.
  • Fostered strong relationships with regulatory agencies, facilitating smoother audits and proactive resolution of any compliance issues identified.
  • Developed emergency response plans, ensuring swift and coordinated actions during crisis situations.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Recognized, documented, and advised on removal of hazards.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.

Safety Manager

Cliffs Towing Ltd
01.2011 - 01.2015
  • Developed and implemented safety protocols to ensure compliance with local regulations.
  • Conducted regular safety audits and inspections to identify potential hazards.
  • Led training sessions for staff on safety practices and emergency response procedures.
  • Collaborated with cross-functional teams to enhance workplace safety initiatives.
  • Analyzed incident reports to identify trends and recommend corrective actions.
  • Oversaw accident investigations, ensuring thorough documentation and follow-up actions.
  • Maintained records of safety training, incidents, and compliance metrics for reporting purposes.
  • Fostered a culture of safety through continuous communication and employee engagement initiatives.
  • Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
  • Conducted thorough accident investigations to identify root causes and prevent future occurrences.
  • Developed and implemented safety programs.
  • Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
  • Developed and executed training programs for employees, improving overall safety awareness and compliance.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Facilitated training for 105 employees.
  • Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Leveraged OSHA standards as a basis for developing effective safety protocols tailored to organizational needs.
  • Established emergency response plans, ensuring preparedness in the event of a crisis or disaster.
  • Monitored legislative updates relating to workplace health and safety, ensuring ongoing compliance with regulations.
  • Assessed new equipment acquisitions for potential hazards before integration into the workplace environment.
  • Developed and enforced strict safety protocols, significantly lowering number of workplace accidents.

Owner/Operator Supervisor

UNITOW SERVICESlTD
01.1991 - 09.1997
  • Managed daily operations, ensuring efficient workflow and optimal resource allocation.
  • Developed training programs for staff, enhancing skills and improving service quality.
  • Implemented inventory management systems, reducing waste and optimizing stock levels.
  • Established customer service protocols, elevating client satisfaction and retention rates.
  • Oversaw vendor relationships, negotiating contracts to secure favorable terms for the business.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Education

No Degree - Hospitality Administration And Management

British Columbia Institute of Technology
Burnaby
05-1983

Skills

  • Operations management
  • Operational excellence
  • Operations oversight
  • Team leadership
  • Labor relations
  • Management
  • Logistics management
  • Cost control

Languages

English
Full Professional
Ukrainian
Professional Working
Italian
Professional Working

Certification

Canadian Registered Safety Professional

FCIP

Train the trainer (loadsecurment,skidsteer,Fall Arrest,MVC scene management,WHIMIS,logbook,Flagging instructor)

MVC scene management level 3


Timeline

Operations Executive

Strathcona County Road Side Towing LTD.
12.2015 - Current

Safety Manager

Cliffs Towing Ltd
01.2011 - 01.2015

CRSP Safety Consulant

LDM Consulting
01.1999 - Current

Owner/Operator Supervisor

UNITOW SERVICESlTD
01.1991 - 09.1997

No Degree - Hospitality Administration And Management

British Columbia Institute of Technology

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Jeff Johnson