Jeff Hewitt
Annapolis Royal,NS
Summary
Accomplished Dispatcher and Supervisor with a proven track record at Public Works Nova Scotia, enhancing operational efficiency and team productivity by over 30%. Expert in dispatch software and adept at fostering team communication, I excel in high-stress management and strategic planning. My leadership and technical skills ensure peak performance and safety compliance in fast-paced environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Dispatcher
Public Works Nova Scotia
12.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained updated and detailed records of calls in physical and electronic database.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Shunt Supervisor
Proctor & Gamble
08.2016 - 12.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Site Supervisor
Madd Oil Field
09.2012 - 01.2016
- Resolved issues among team members to keep employees on task.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Provided onsite training to help develop employee skills.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Worked with personnel and managers to meet strict timelines.
Heavy Equipment Operator/Long Haul Truck Driver
Direct Transport Services Inc.
03.2003 - 05.2011
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated machining equipment safely with team of operators.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
Education
Transportation
St Lawrence College
Kingston, ON05-1989
High School Diploma -
DRHS
Digby, NS06-1986
Skills
- Dispatch software
- Dispatching field personnel
- Database updates
- Updating logs
- Driver communication
Languages
English
Professional Working
Certification
- Heavy equipment certified
- class 1 License - since 1986
Timeline
Dispatcher
Public Works Nova Scotia
12.2022 - Current
Shunt Supervisor
Proctor & Gamble
08.2016 - 12.2021
Site Supervisor
Madd Oil Field
09.2012 - 01.2016
Heavy Equipment Operator/Long Haul Truck Driver
Direct Transport Services Inc.
03.2003 - 05.2011
Transportation
St Lawrence College
High School Diploma -
DRHS
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