Jeff Fiola
San Bernardino,CA
Summary
Small business owner with a proven track record at Fiola's Cabinets & Installations, adept in project management and customer relations. Leveraged expertise in business planning and relationship building to enhance operational efficiency and client satisfaction. Skilled in negotiating and financial management, significantly reducing costs and fostering a culture of excellence and teamwork.
Overview
16
16
years of professional experience
Work History
Owner/Contractor C-6
Fiolas Cabinets & Installations
09.2013 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Forman/Owner/Contractor Project Manager
Creative Kitchen & Countertops
02.2009 - 03.2015
- Managed multiple independent contractors crews for Kitchen cabinet Installations.
- Worked closely with General contractors, home owners & designers.
- Provided verification for all kitchen design dimensions to insure accuracy.
Kitchen Cabinet Installer
Kitchens Direct
04.2008 - 06.2013
- Troubleshot issues during cabinet installations, implementing solutions swiftly to minimize delays in project timelines.
- Enhanced customer satisfaction by efficiently installing high-quality cabinets in residential and commercial spaces.
Education
High School Diploma -
Mary Walker High School
Springdale, WA06.1994
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Business Management
- Business Planning
- Project estimating
- Marketing
- Financial Management
- Contract Management
- Financial Planning
- Quality Assurance
- Inventory Control
- Purchasing and planning
Timeline
Owner/Contractor C-6
Fiolas Cabinets & Installations
09.2013 - Current
Forman/Owner/Contractor Project Manager
Creative Kitchen & Countertops
02.2009 - 03.2015
Kitchen Cabinet Installer
Kitchens Direct
04.2008 - 06.2013
High School Diploma -
Mary Walker High School
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