Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Craft

Costa Mesa

Summary

Dynamic server skilled in enhancing dining experiences through exceptional customer service, effective communication, and conflict resolution. Proven ability to manage high-volume service while ensuring food safety compliance.

Overview

17
17
years of professional experience

Work History

Server

RH Ocean Grill
Newport Beach
10.2024 - Current
  • Provided exceptional customer service to enhance dining experience.
  • Managed table assignments and coordinated with kitchen staff efficiently.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Processed customer orders using point-of-sale system accurately.
  • Delivered food and beverages promptly to guests in a friendly manner.
  • Provided exceptional service to high volume of daily customers.
  • Delivered food orders promptly and courteously.

Server/Assistant Restaurant Manager

The Beachcomber Cafe
Newport Beach
05.2020 - 10.2024
  • Supported servers by delivering food and beverages efficiently.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Facilitated smooth communication between front-of-house and back-of-house teams.
  • Responded promptly to requests from servers or other staff members.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Provided exceptional service to high volume of daily customers.

Server/Bartender

Maggiano's Restaurant
Santa Ana
04.2015 - 06.2020
  • Provided exceptional customer service in a fast-paced restaurant environment.
  • Managed multiple tables efficiently while maintaining a friendly demeanor.
  • Provided exceptional service to high volume of daily customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Resolved guest complaints promptly to enhance overall dining experience.

Ralph Brennans Jazz Kitchen

Server
Anaheim
10.2009 - 03.2015
  • Completed day-to-day duties accurately and efficiently.
  • Delivered food and beverages promptly to guests in a friendly manner.
  • Managed table assignments and coordinated with kitchen staff efficiently.
  • Provided exceptional customer service to enhance dining experience.
  • Processed customer orders using point-of-sale system accurately.
  • Assisted in maintaining cleanliness and organization of dining area.

Education

Some College (No Degree) -

Orange Coast College
Costa Mesa, CA
04-2026

Skills

  • Customer service
  • Effective communication
  • Time management
  • Conflict resolution
  • Point-of-sale operation
  • Food safety compliance
  • Point of sale (POS) system operations
  • Team collaboration
  • Effective customer upselling
  • Beverage inventory management
  • Check payment processing
  • Professional appearance
  • Hospitality and accommodation
  • Memory retention

Timeline

Server

RH Ocean Grill
10.2024 - Current

Server/Assistant Restaurant Manager

The Beachcomber Cafe
05.2020 - 10.2024

Server/Bartender

Maggiano's Restaurant
04.2015 - 06.2020

Ralph Brennans Jazz Kitchen

Server
10.2009 - 03.2015

Some College (No Degree) -

Orange Coast College
Jeff Craft