Summary
Overview
Work History
Education
Skills
Membershipsandlicenses
Volunteer Experience
References
Profile - Careersummary
Coursework
Timeline
Generic
Jeff Craddock

Jeff Craddock

Langley,Canada

Summary

Dedicated multi tasking Engineering Technician with impressive blend of technical expertise and people skills. Committed to providing quality and consistent technical support. I am results oriented and agile, with a record of continuous improvement through training and job experiences. Strong communication skills, strong leadership skills with over 31 years of experience in both the Engineering Department and the Development Applications Department. My major focus is the administration of the City of Richmond's online electronic civil design submission review for serving agreement designs resulting from development applications, preparation of instructions for legal agreements for servicing agreements and right of way covenant agreements, approvals including collection, review, and the processing of Legal Plans from BCLS', Bylaw compliance, fee & cost calculation & review permit processing, as well as customer service. I am a member of ASTTBC as a graduate Technologist since 2010 with a Certificate of Civil Technology from BCIT in 2013 and have an excellent understanding of civic infrastructure and Bylaw compliance, policies and procedures. Experienced with MMCD, and engineering design specifications, Municipal Access Agreements, combined with years of experience and training using AMANDA, Excel, REDMS, IPS, AutoDesk's suite of products including Civil 3D, as well as MS Office, and ESRI products including ArcMap and Catalog.

Overview

36
36
years of professional experience

Work History

Engineering Technician-Development and Processing

City of Richmond
Richmond, Canada
02.2019 - Current
  • Administer the City's web-based Service Agreement review process including coordinating input from various stakeholder groups including supervising of designers and reviewers from varying groups
  • Coordinate the drafting and execution of legal agreements associated with Servicing Agreements
  • Assist in implementing Servicing Agreements from inquiry to execution
  • Responding to general and specific land development inquiries from various agencies including the general public, Solicitors/Lawyers, prospective developers, real estate agents, and consultants
  • Provide technical support to City Planning staff during the preparation of Area Plans and development of planning policies
  • Ensure all City interests are properly addressed
  • Provide input for staff reports
  • Analyze development applications to identify any infrastructure deficiencies
  • Interpret City Bylaws and policies to determine off-site City infrastructure requirements associated with land development applications
  • Review engineering design drawings and provide written recommendations to assist in the review of the design drawings
  • Liaise with Customer Service regarding inquiries regarding servicing agreements and development costs
  • Updated and maintained project documentation, ensuring compliance with industry standards.
  • Assisted in the design, development and implementation of new engineering projects.
  • Coordinated with engineers and project managers to ensure project specifications were met.
  • Supported continuous improvement efforts to achieve company goals.
  • Calculated design specifications or cost, material and resource estimates.
  • Prepared and participated in project design reviews.
  • Reviewed customer feedback regarding product performance and made necessary adjustments.
  • Provided technical support and guidance to junior engineering technicians and interns.
  • Reviewed designs for compliance with current industry practices and field conditions.
  • Drafted technical drawings and diagrams for engineering projects.
  • Maintained detailed records of development activities including application status, design review process other relevant information.
  • Assisted in the design and development of engineering projects, contributing technical expertise.
  • Reviewed and interpreted technical specifications and blueprints to assist in project planning and execution.

Engineering Assistant - Development and Processing

City of Richmond
Richmond, Canada
04.2014 - 02.2019
  • Drafting PLA letters for the Approving Officer's review and approval
  • Assess City Development Cost Charges, Engineering Improvement Contributions, Servicing Connection Costs, School Site Acquisition Charges and other applicable fees/charges
  • Work with other City Departments to determine and document any applicable Development Cost Charge Credits available to the new development
  • Work with other City Departments to coordinate off-site servicing requirements, including potential land dedication and statutory right-of-way requirements to ensure new developments meet current City standards and policies
  • Determine City tie-in and service connection costs and create work orders for City Engineering and Public Works Department
  • Work with Planning and Development staff to coordinate legal documents preparation associated with development applications
  • Provide advice and guidance to internal and external customers on development policies, procedures and requirements for development applications
  • Schedule pre-design meetings with engineering consultants/developers
  • Handle general and specific development inquiries from the general public, prospective developers, real estate agents, various external agencies and consultants
  • Responsible for reviewing and determining servicing costs for new development in response to rezoning, subdivisions, development permits and building permits
  • Determining servicing costs, development cost charges, Engineering Improvement Contributions and school site acquisition fees
  • Determining offsite improvement requirements, land dedication and right-of-way requirements for new developments and subdivisions to ensure developments meet current City standards and policies
  • Coordinating servicing agreements for developments requiring off-site improvements, circulating design drawings to related City departments for comments; tracking status of applications
  • Determine City tie-in and service connection costs; composing and issuing appropriate letters to developers
  • Working with planning staff to coordinate legal document preparation associated with development applications
  • Provide landscape inspection for all development permits upon completion of construction and landscaping
  • Provide advice and guidance to internal and external customers on development policies, procedures and requirements for development applications
  • Booking pre-design meetings with engineering consultants/developers to determine servicing requirements
  • Coordination of work orders for works to be constructed by City crews
  • Respond to general and specific development inquiries from various agencies including the general public, prospective developers, real estate agents and consultants
  • Reviewed engineering designs for accuracy and compliance with standards.
  • Created sketches and marked up drawings to show changes occurred.
  • Performed inspections of finished constructions.
  • Evaluated new engineering plans to check technical feasibility and conformance with applicable codes and standards.
  • Provided technical direction and training to other technologists.
  • Used equipment, techniques and tools for task completion.
  • Maintained records of Resoning applications and engineering design review activities performed by the team members.

Engineering Technician Drainage & Roads

City of Richmond
Richmond, Canada
04.2012 - 04.2014
  • Helping to manage consultant's work for various water, sanitary sewer and drainage related projects
  • Developing and utilizing infrastructure models and programs (e.g
  • - hydraulic and pavement management models) using specialized software
  • Providing technical water, sanitary sewer and drainage related advice to various departments within the City
  • Developing and refining design requirements of land development projects
  • Reviewing utility analysis and engineering drawings for land development projects to ensure compliance with City standards and specifications
  • Administering and delivering technical record information to the public
  • Providing a courteous and timeful response to complaints and inquiries regarding existing or proposed City services or facilities
  • Administering City Engineering bylaws related to water, sanitary sewer, drainage, and driveway access
  • Assisting in the development of infrastructure master plans, capital works bylaws and maintenance programs
  • Providing assistance on water, sanitary sewer and drainage related projects
  • Representing the City at technical committees
  • Performing general duties to meet engineering goals and objectives
  • Design of storm sewer upgrades for Minor Capital Works projects
  • Researching and preparing Reports to Council
  • Hydraulic Modeling using Mike Urban
  • Managing City's Pavement Management System to generate yearly paving schedule
  • Managing varied drainage projects under the direction of Project Engineer
  • Creation of presentation graphics using Excel
  • Writing RFPs for contracted works
  • Creation of custom maps using ARC/GIS software
  • Mentoring and guidance of 1 employee
  • Review and interpretation of Bylaws
  • Providing engineering support and expertise to City staff and customers
  • Working closely with Consultants, City Engineers, Technicians, Surveyors, and Inspectors
  • Mentoring and training of new staff members
  • Consultation with crews from Public Works on technical issues regarding location of City infrastructure
  • Resolving customer service requests for internal and external clients using Hansen
  • Consultation for design of drafting standards for design submissions
  • Assistance with aspects of special projects
  • Compiled and maintained records documenting engineering schematics and installed equipment.
  • Maintained detailed records of engineering activities including test results, calculations and other relevant information.
  • Updated and maintained project documentation, ensuring compliance with industry standards.
  • Prepared and participated in project design reviews.
  • Identified potential problems with existing designs and provided solutions.
  • Monitored operations for compliance with environmental regulations and safety standards.
  • Reviewed designs for compliance with current industry practices and field conditions.
  • Utilized CAD software to create detailed drawings and schematics for project designs.
  • Assisted in the design, development and implementation of new engineering projects.
  • Collaborated with engineers to ensure accuracy in specifications, tolerances, safety requirements.
  • Conducted research to develop and improve engineering processes and products.
  • Participated in continuous education to stay current with emerging engineering technologies and practices.
  • Coordinated with engineers and project managers to ensure project specifications were met.
  • Participated in field surveys and site evaluations to gather necessary data for engineering analysis.

Draftsperson III

City of Richmond
Richmond, Canada
01.1993 - 04.2012
  • Review of drainage design submissions based on City Bylaws, design specifications, and standards
  • Create design drawings applying engineering design principles, construction methods and techniques
  • Liaise with Fisheries and Oceans Canada (DFO) and Environmental Sustainability staff of the Engineering Department
  • Writing letters to external stakeholders concerning illegal and hazardous watercourse crossings
  • GIS editing
  • Produce accurate plan and profile drawings from site survey field pickup
  • Creation of utility crossing drawings for private utilities companies and Railroad Companies
  • Review and interpretation of Bylaws
  • Bylaw compliance, and permit processing
  • Providing engineering support and expertise to City staff and customers
  • Working closely with Consultants, City Engineers, Technicians, Surveyors, and Inspectors
  • Mentoring and training of new staff members
  • Consultation with crews from Public Works on technical issues regarding location of City infrastructure
  • Permit processing and fee collection for the ditch crossing and infilling program
  • Resolving customer service requests for internal and external clients using Hansen
  • Design of drafting standards for design submissions
  • Assistance with non-drafting aspects of special projects

Draftsperson/Survey Assistant

B.C. Ministry of Environment, Parks, and Land
03.1991 - 09.1991
  • Draftsman and survey assistant performing field inspections and design duties
  • Ensured accuracy of drawings by verifying calculations and reviewing materials used.
  • Developed detailed drawings for the construction of new dike sections.
  • Built base drawing library for entire engineering department to use or customize in compliance with specific project requirements.
  • Created technical designs based on client requirements and specifications.
  • Maintained organized records of all job files including sketches, notes, reports, and prints.
  • Analyzed survey data collected from site visits to accurately depict topography features.
  • Created schematic renderings using hand drafting techniques & varying office equipment to produce site maps
  • Inspected existing sites or structures to determine & validate measurements and dimensions.
  • Drafted plans and detailed drawings for erosion control protection and repairing and upgrades of multiple dike construction projects.

Laborer/Carpenter Apprentice

Pender Contracting Ltd.
Vancouver, Canada
03.1990 - 01.1991
  • Employed as a laborer leading to carpenters Apprentice during the construction of the St
  • Vincent's Langara Long Term Care Hospital in Vancouver

Survey Assistant

H.A Simon’s & C.D. Howe Western Ltd. Joint venture
Vancouver, British Columbia
05.1989 - 09.1989
  • Company Overview: A Joint venture of H.A Simon’s & C.D Howe Western Ltd
  • Employed as a Survey Assistant/Inspector providing topographic and hydrographical Surveying for quality control and payments at the Fairview Terminal Expansion Project for the Port Corporation of Prince Rupert.
  • Establish & layout of and monitoring of control points over multiple locations
  • Inspection and monitoring of construction
  • Recorded, sorted, and manipulated data with software.
  • A Joint venture of H.A Simons Ltd & C.D Howe Western Ltd
  • Compiled data from surveys and entered into database for analysis.
  • Compiled engineering plan information to stake projects for construction.
  • Used manual and robotic field surveying techniques to complete accurate work.
  • Analyzed and verified surface modelling by measuring ground control points with surveying equipment.
  • Operation of 14’ aluminium skiff for survey sounding tasks and remote site visits
  • Establishing settlement monitoring stationing
  • Maintained accurate records of all surveys administered, including tracking numbers and dates of distribution and completion.
  • Surveyed locations to ascertain natural and man-made surfaces, assessing underground and underwater elements using electronic distance-measuring equipment.

Education

PMP Certification Prep Certificate -

BCIT
Vancouver
11.2022

Residential Landscape Technician Diploma - Technician Diploma

Douglas College
03.2016

Civil Engineering Technology - Certificate of Technology

BCIT
Burnaby, BC
11.2013

Supervisory Training Certificate Program -

City of Richmond University
Richmond
04.2012

Occupational First Aid Level II -

Trauma Tech
Vancouver
12.2010

Drafting Technician - Architectural, Civil, Structural, and CAD

Vancouver Community College
Vancouver
09.1992

Associate Certificate Project Management -

McMaster University's Centre for Continuing Education

Skills

  • Avolve Software ePlan
  • Office 2010/Microsoft365
  • Amanda 7
  • PeopleSoft
  • Microsoft Access
  • REDMS
  • HANSEN IPS
  • Autodesk AutoCAD
  • Autodesk Civil 3D
  • ArcMap 10
  • ArcMap Catalog
  • Webex
  • Zoom
  • DocuSign

Membershipsandlicenses

  • BC Drivers License Class 5, no restrictions - with clean drivers abstract
  • ASTTBC - Graduate Technologist, 01/01/10, current
  • Residential Landscape Technician Diploma, Douglas College
  • Drafting Technician, Vancouver Community College

Volunteer Experience

  • Member of United Way Fundraising Campaign, 1997 - 2010
  • City Hall Occupational Level II First Aid Attendant, 01/01/01 - 2010
  • Member of the City of Richmond's Corporate Intranet Committee, 2001 - 2002
  • Member of the City of Richmond's Corporate Communications Team, A committee responsible for the creation of TeamWork's under the direction of the City of Richmond's (CAO) for implementation by the Local Government Management Association.
  • Oversaw information kiosk for TeamWork's at LGMA annual Conference, 06/01/01
  • Tour Guide for New City Hall Grand Opening, 05/01/00
  • City Hall First Aid Attendant, 01/01/01 - 2010

References

AVAILABLE UPON REQUEST

Profile - Careersummary

A dedicated and knowledgeable team player in the City of Richmond's Development Applications Department with a strong record of excellence in customer service. I am results oriented and agile, with a record of continuous improvement through training and job experiences. Excellent communication skills, strong leadership skills with over 30 years of experience in both the Engineering Department and the Development Applications Department. My major focus is the administration of the City of Richmond's online electronic design submission review for serving agreement designs, preparation of the instructions for legal agreements for servicing agreements and right of way agreements approvals including collection, review, and the processing of Legal Plans from BCLS', Bylaw compliance, fee & cost calculation & review permit processing, as well as customer service. I am a member of ASTTBC as a graduate Technologist since 2010 with a Certificate of Civil Technology from BCIT 2013 and have an excellent understanding of City infrastructure and Bylaw compliance, policies and procedures. Experienced with MMCD, and engineering design specifications, Municipal Access Agreements, combined with years of experience and training using AMANDA, REDMS, IPS, AutoDesk's suite of products including Civil 3D, as well as MS Office, and ESRI products including ArcMap and Catalog.

Coursework

  • Report Writing: Business Writing for Results - Richmond City University
  • Communication & Interpersonal Skills - Business Writing - Richmond City University
  • Land Use Planning - BCIT
  • Subdivision Planning - BCIT
  • Managing Multiple Priorities - Richmond City University/Global Knowledge
  • Financial Management for Project Management Professionals - Global Knowledge
  • Project Management Fundamentals - Global Knowledge
  • Resolving Conflict in the Workplace - Justice Institute of B.C
  • Presenting Like Pros - Richmond City University
  • Introduction to Situational Leadership - Richmond City University
  • Building a Business Case - Richmond City University
  • Leading Organizational Change - Justice Institute of B.C
  • Sustainability Systems - Thinking About our World - Justice Institute of B.C
  • Media Wise - Justice Institute of B.C
  • Respectful Communication in a Changing Workplace - Justice Institute of B.C
  • Delegating Without Losing Control - Justice Institute of B.C

Timeline

Engineering Technician-Development and Processing

City of Richmond
02.2019 - Current

Engineering Assistant - Development and Processing

City of Richmond
04.2014 - 02.2019

Engineering Technician Drainage & Roads

City of Richmond
04.2012 - 04.2014

Draftsperson III

City of Richmond
01.1993 - 04.2012

Draftsperson/Survey Assistant

B.C. Ministry of Environment, Parks, and Land
03.1991 - 09.1991

Laborer/Carpenter Apprentice

Pender Contracting Ltd.
03.1990 - 01.1991

Survey Assistant

H.A Simon’s & C.D. Howe Western Ltd. Joint venture
05.1989 - 09.1989

PMP Certification Prep Certificate -

BCIT

Residential Landscape Technician Diploma - Technician Diploma

Douglas College

Civil Engineering Technology - Certificate of Technology

BCIT

Supervisory Training Certificate Program -

City of Richmond University

Occupational First Aid Level II -

Trauma Tech

Drafting Technician - Architectural, Civil, Structural, and CAD

Vancouver Community College

Associate Certificate Project Management -

McMaster University's Centre for Continuing Education
Jeff Craddock