Summary
Overview
Work History
Education
Skills
Timeline
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Jeff Cox

Lemoore

Summary

Quality assurance professional with substantial background in overseeing and improving quality control processes. Proven track record in enhancing product quality and reliability through meticulous testing and process optimization. Strong focus on fostering team collaboration and adapting to evolving project requirements to ensure top-notch results. Adept at leveraging analytical skills, problem-solving abilities, and leadership to drive continuous improvement.

Overview

10
10
years of professional experience

Work History

Quality Assurance Supervisor /Maintenance Control Supervisor

U.S. Navy
01.2025 - Current
  • Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
  • Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
  • Optimized workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.

Government Ground Representative

Defense Contract Management Agency, DCMA
07.2022 - 12.2024
  • Executes surveillance of ground operations across US DoD & FMS AO contracts valued in excess of $500 billion.
  • Performs ground lead roles in support of Aircraft Operation Inspections (AOIs) at Stateside and International contractor facilities.
  • Conducts GFR/GGR annual surveys at multiple Central Region contractor facilities. Analyzes trending data and automated system entries, provides recommendations on risk mitigation and policy compliance.
  • Reviews and validates contractor ground procedures and 8210.1 compliance. Advises Aviation Program Teams (APTs) and the regional Direct of Aircraft Operations (DAO) on effectiveness and implementation processes.
  • Analyzes data metrics for accuracy and trending categories across multiple databases. Identifies data anomalies and provides recommendations for risk mitigation.
  • Develops Contract Field Team (CFT) support efforts with the F-35 Joint Program Office, partner nations, and domestic war fighters, to ensure global sustainment and a high readiness rating.

Aircraft Maintenance Controller

U.S. Navy
01.2019 - 05.2022
  • Managed maintenance team of 132 employees and coordinated repair schedule of five EA-18 Growlers according to priority level.
  • Tracked maintenance activity using NALCOMIS OOMA software to confirm compliance with industry requirements.
  • Reduced downtime through effective troubleshooting and timely repairs of aircraft.
  • Conducted regular inspections to identify potential issues and address them proactively, ensuring smooth operations.
  • Ensured timely completion of scheduled maintenance tasks through close monitoring of work progress and proactive resolution of any arising challenges.
  • Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.

Quality Assurance Representative

U.S. Navy
10.2015 - 01.2019
  • Presented findings from audits to management teams, driving improvements in overall operational performance.
  • Maintained detailed records of test results, providing valuable data for future process improvements.
  • Performed program and process audits to monitor regulatory compliance.
  • Enhanced customer satisfaction by identifying and resolving product defects in a timely manner.
  • Performed root cause analysis on identified defects, contributing to effective problem resolution and prevention strategies.
  • Served as a subject matter expert within the organization, providing guidance on best practices for maintaining high levels of quality assurance across all functions.

Education

Bachelor of Arts - General Studies / Information Systems / Business

Columbia College
Columbia, MO

Associate of Arts - General Studies

Valencia Community College
Orlando, FL
06-2002

Skills

  • Performance Management
  • Program/Project Management
  • Risk Management/Root cause analysis
  • Organizational skills & Team Development
  • Process and program auditing
  • Process Improvement
  • Leadership development training
  • Risk Assessment/Mitigation
  • Strong communication written/verbal skills
  • 20 years military aircraft experience
  • LM Systems SFM, QADS
  • Quality Assurance/Continuous Improvement
  • Full Spectrum Leadership & Team Building
  • Problem Solving & Change Management
  • Foreign Object Damage (FOD) Prevention
  • Supply Chain Management
  • Process/Productivity Improvement
  • Resource Allocation
  • Effective interpersonal skills
  • Independent and team focused
  • Government, TOs, AFIs, DCMAI processes
  • Technical Writing
  • Corrective action planning
  • Auditing techniques
  • Quality control management
  • Quality inspection
  • Problem-solving skills
  • Data analysis
  • Documentation and reporting
  • Issue resolution
  • Safety procedures
  • Finished product inspection
  • Quality assurance
  • Technical reporting
  • Detail-oriented
  • System inspection
  • Team leadership
  • Decision-making
  • Public speaking
  • Materials inspection

Timeline

Quality Assurance Supervisor /Maintenance Control Supervisor

U.S. Navy
01.2025 - Current

Government Ground Representative

Defense Contract Management Agency, DCMA
07.2022 - 12.2024

Aircraft Maintenance Controller

U.S. Navy
01.2019 - 05.2022

Quality Assurance Representative

U.S. Navy
10.2015 - 01.2019

Bachelor of Arts - General Studies / Information Systems / Business

Columbia College

Associate of Arts - General Studies

Valencia Community College

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