Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jeff Cator

London,ON

Summary

Accomplished National Retail Engagement Specialist with a proven track record in multiple areas of business, enhancing client engagement and fostering a premium sales experience. Expert in Field Sales Management and Sales Team Development, I led a team to surpass sales targets through innovative strategies. Skilled in project management and team leadership, my modernized approach has significantly improved client retention and sales efficiency.

Overview

10
10
years of professional experience

Work History

National Retail Engagement Specialist

Microsoft
03.2024 - Current
  • Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
  • Supervised a team of 90 sales associates across Canada, ensuring consistent performance and achieving sales targets.
  • Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
  • Successfully retained high-value clients by implementing targeted action plans focused on re-engagement efforts tailored specifically to their needs.

LG Electronics Field Sales Representative

Match Marketing
04.2022 - Current
  • Facilitated sales training across 95 stores in Southwestern Ontario
  • Managed growth across multiple retailers for LG electronics
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Managed scheduling and assisted in national training seminars
  • Carried out day-day-day duties accurately and efficiently.

Sony Brand Promoter

Acosta Services
05.2019 - 04.2022

Facilitated in store training

  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Delivered comprehensive sales training, significantly enhancing team performance and success.

Electronics Sales Associate

Teppermans Furniture
05.2014 - 04.2019
  • Assisted customers with selection of products
  • Assisted in opening a new location, hiring new sales team and training them
  • Implemented effective sales strategies, resulting in a significant increase in sales figures

Education

Certificate - Pre-Health Sciences

St. Clair College
Windsor Ontario
06.2013

High School Diploma -

Assumption Catholic High School
Windsor, ON
07.2012

Skills

  • Company Representative Management
  • Field Sales Management
  • Field Sales Support
  • Sales Team Development
  • Employee Training
  • Project Management
  • Territory Management
  • Sales Analysis

Accomplishments

  • Top Ranked sales associate on a national level with several companies
  • Credited as the driving force behind substantial growth for LG in multiple banners across Southwestern Ontario
  • Selected to facilitate training on a national level for Microsoft, LG, and Sony
  • Supervised team of 90 staff members

Timeline

National Retail Engagement Specialist

Microsoft
03.2024 - Current

LG Electronics Field Sales Representative

Match Marketing
04.2022 - Current

Sony Brand Promoter

Acosta Services
05.2019 - 04.2022

Electronics Sales Associate

Teppermans Furniture
05.2014 - 04.2019

Certificate - Pre-Health Sciences

St. Clair College

High School Diploma -

Assumption Catholic High School
Jeff Cator