Jeff Bassett
Edmonton,AB
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding client expectations. Creative and highly motivated leader, adept at interpersonal management and recognizing strengths to accomplish complex projects. Skilled in implementing rope access rigging and rescue plans, and focusing on best practice strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Rope Access Supervisor
Tacten Industrial Services
09.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Rope Access Supervisor
Skyway
11.2020 - 06.2023
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted routine inspections to check quality and compliance with established specifications.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Processes and procedures
- Operations Management
- Project Management
- Policy Enforcement
- Priority management
- Analytical Thinking
- Project Planning
- Audit reporting
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Certified IRATA Level 3, IRATA International - April 2023 - Present
Timeline
Rope Access Supervisor
Tacten Industrial Services
09.2023 - Current
Rope Access Supervisor
Skyway
11.2020 - 06.2023
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