Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
I was the Operations Manager at Penske Logistics, Toyota Operations in Woodstock Ontario. I managed 90 drivers, including 48 over the road drivers and 42 shunt drivers, dock personal as well as an administrative staff of 7 people.
At Kingsway, I supervised an office, cross dock warehouse and driver staff of 27 employees and report directly to the Terminal Manager. I was responsible for every operational decision that was made on my shift. Duties at Kingsway Transport included but were not limited to...
- Driver and staff training.
- Pre planning driver delivery routes and pick up routes.
- Direct communication with drivers for effective dispatching
- Responsible for all maintenance on tractors and trailers.
- Supervised all accident and incident investigations
- Direct communication with customers.
- Worked with sales to increase existing business while maintain current business.