Jeff Anderson
Beaumont
Summary
Dynamic professional with proven expertise in customer service and money handling, honed at Casino Morongo Resort and Spa. Excelled in high-stress environments, ensuring operational excellence and engaging customer interactions. Demonstrates strong multitasking abilities and a team player attitude, significantly enhancing guest experiences and operational efficiency.
Experienced with range of table games, ensuring compliance with all gaming regulations and maintaining game integrity. Utilizes strong communication skills to engage with patrons and provide top-tier customer service. Knowledge of casino operations and effective dispute resolution, ensuring smooth and enjoyable gaming experiences.
Overview
20
20
years of professional experience
Work History
Bartender
Firerock Burgers and Brews
09.2022 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Table Games Dealer
Casino Morongo Resort and Spa
10.2004 - 02.2019
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Learned and followed company procedures to maintain consistency and standards.
Education
High School Diploma -
Fremont High School
Sunnyvale06-1990
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Customer service expertise
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
Timeline
Bartender
Firerock Burgers and Brews
09.2022 - 04.2024
Table Games Dealer
Casino Morongo Resort and Spa
10.2004 - 02.2019
High School Diploma -
Fremont High School
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