JEEVITHA Vakkalagadda

QA Analyst

Gnani Tech

02.2023 - Current

Developed detailed test plans, test cases, and test scripts for projects of varying sizes
Identified case scenarios for the quality control and testing of products and services
Conducted product reviews, reporting defects, and errors to the development team for resolution
Communicated quantitative and qualitative findings from test results to the team, contributing to continuous improvement
Performed testing on various software, telecom, and reporting systems, ensuring high-quality standards
Validated that user expectations were achieved during the testing process
Reviewed user requirements documents and provided QA input to ensure accurate and reliable testing
Coordinated with internal teams to ensure requirements were gathered and appropriately documented
Ensured sustainability of current operational processes while contributing to the planning of future system features and enhancements
Assisted in scoping, documenting, and testing phases throughout the development cycle
Confirmed product quality targets were met and accurately documented on an ongoing basis
Identified process improvement opportunities and efficiencies within the application
Tracked and escalated bugs in the system as required
Provided support to internal teams regarding application functions
Monitored and responded promptly to incoming tickets, escalating as necessary
Assisted in corporate projects as required, contributing to the overall efficiency of the team
Worked collaboratively with the team to ensure timely resolution of issues.